Senior Field Engineer - Audio Visual

IES Communications; Tempe (AZ); On-site; USD 48,216 - 75,768; Full time

Benefits offered by this job

Competitive Pay

401K with Employer Match

Paid Time Off

Life Insurance

Medical Coverage

Dental and Vision Coverage

Disability & Other Coverage

Insurance Discounts

Job summary

IES Communications is seeking a Senior AV Field Engineer I to install, operate and commission a range of AV systems. You will work on Crestron, QSYS and Extron platforms with field experience and programming skills.

You will troubleshoot, interpret drawings, create shop drawings, configure IP devices, and own project installations while supporting field staff and coordinating with project managers. This role involves both in-house and field work in Tempe, AZ.

Qualifications

• Crestron, QSYS and Extron certifications or experience are preferred.
• Experience in field systems, programming and commissioning is expected.
• Ability to manipulate control system or DSP programs and upload code for AV gear.
• Experience configuring IP-addressable devices and basic data networking knowledge.
• Ownership of project installation and advanced field support responsibilities.

Responsibilities

• Troubleshoot and diagnose AV equipment in field service roles with strong documentation.
• Interpret system drawings and technical manuals; create shop drawings and submittals.
• Commission audio systems and OTA code updates for AV gear.
• Configure IP devices and support networking for AV installations.
• Own project installation, support field staff, and coordinate with project managers.
• Maintain punch lists and ensure project close-out readiness.
• Oversee technical aspects and IT coordination across projects.
• Pre-quality-checks; test equipment and generate punch lists.
• Assist sales with product demonstrations and system overviews.
• Handle other responsibilities as assigned.

Skills

Crestron

QSYS

Extron

DSP programming

Commissioning

Field experience

IP networking basics

Tools

Biamp

QSC

BSS

ClearOne

Crestron

Extron

AMX

Cisco

Polycom

Matrix mixers

Switchers

VTC

Job description

Job Summary

The Senior AV Field Engineer I will be able to install and operate most types of AV systems and equipment. This person will preferably have experience in Crestron, QSYS and Extron experience and certifications, as well as field experience, programming and program commissioning experience.

Job Duties and Responsibilities

• The AV Field Engineer I will troubleshoot and diagnose equipment problems in a senior service support role, including testing, troubleshooting of system components, functions, and field verification of connections, labels, installation, and work quality.
• The AV Field Engineer I will understand advanced system drawings, specifications, and technical manuals and create shop drawings and submittals for new project kick‑off.
• The AV Field Engineer I must understand Control System and/or DSP program manipulation and commissioning, and upload and manipulate code for AV equipment such as DSP (Biamp/QSC/BSS/ClearOne) and for Crestron/Extron/AMX, matrix mixers, switchers, and VTC (Cisco/Polycom).
• The AV Field Engineer I will commission audio systems.
• The AV Field Engineer I will configure IP‑addressable devices and have a basic understanding of data networking.
• The AV Field Engineer I’s work will include work both "in house" and in the field when required.
• The AV Field Engineer I will assume ownership of project installation, giving support to field staff and project manager, and providing advanced support for field installation staff.
• The AV Field Engineer I will assist with maintaining and completing project punch‑list for project close‑outs.
• The AV Field Engineer I will oversee the technical aspects of projects and IT coordination.
• The AV Field Engineer I will pre‑quality‑check the projects, test all equipment and functionality, and create punch lists.
• The AV Field Engineer I will assist sales staff as needed with product and system demonstrations.
• The AV Field Engineer I will handle other responsibilities as assigned.

Compensation

Min USD $35.00/Hr. Max USD $55.00/Hr.

Company Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States.

Benefits

Competitive Pay

Company 401K plan with Employer Contribution Match

Company Paid Time Off

Company Paid Life Insurance

Choice of Medical Coverage including Prescription and Short Term Disability Plans

Choice of Dental and Vision Coverage

Optional Long‑term Disability, Critical Illness, Accident, Legal and Pet Coverage

Auto and Home Insurance Discount Programs

EEO & Equal Opportunity

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans.

IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860‑1500 or any IES office to request assistance.