Senior Field Engineer Audio Visual

IES Holdings; Phoenix (AZ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Safety is Priority One

Competitive Pay

Company 401K with Employer Match

Company Paid Time Off

Company Paid Life Insurance

Medical Coverage options

Dental and Vision Coverage

Optional Long-term Disability

Job summary

IES is a national provider of industrial products and infrastructure services, offering AV solutions among others. The AV Field Engineer I will install and operate AV systems, diagnose issues, and support project kickoffs in Phoenix and at customer sites.

The role includes field and in-house work, coordinating with staff and management, and contributing to project closeouts while maintaining high installation quality.

Qualifications

• Experience installing and operating AV systems.
• Ability to troubleshoot equipment and diagnose problems.
• Familiarity with DSPs and control systems (Crestron/Extron/AMX).
• Working knowledge of IP networking and systems verification.

Responsibilities

• Install and operate AV systems in field and in house.
• Troubleshoot and diagnose equipment issues and verify connections and installation quality.
• Understand and manipulate control system programming and DSP configurations.
• Create shop drawings and submittals for new projects.
• Coordinate with project manager and field staff to support installation.
• Assist with punch lists and project closeouts.
• Provide demonstrations to sales staff as needed.
• Handle other responsibilities as assigned by supervisor.

Skills

AV systems

Troubleshooting

DSP control

Crestron/Extron/AMX

VTC Cisco/Polycom

IP networking

Tools

Biamp

QSC

BSS

ClearOne

Job description

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Our commitment to our employees is reflected by our actions:

• Safety is Priority One - and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

Job Summary

The AV Field Engineer I will be able to install and operate most types of AV systems and equipment.

Job Duties And Responsibilities

• The AV Field Engineer I will be able to troubleshoot and diagnose equipment problems in a senior service support role. That includes testing, troubleshooting of system components, and functions, and field verification of connections, labels, installation, and work quality.
• The AV Field Engineer I will understand advanced system drawings, specifications, and technical manuals. They will be able to create shop drawings and submittals for new project kick-off.
• The AV Field Engineer I must understand Control System and/or DSP program manipulation and commissioning. They must be able to Upload and manipulate code for AV equipment such as DSP (Biamp/QSC/BSS/ClearOne) and upload and manipulate code for (Crestron/Extron/AMX), matrix mixers, and switchers, VTC (Cisco/Polycom).
• The AV Field Engineer I will be able to commission audio systems.
• The AV Field Engineer I will be able to configure IP addressable devices and have a basic understanding of data networking
• The AV Field Engineer I’s work will include work both “in house” and in the field when required
• The AV Field Engineer I will assume ownership of project installation giving support to field staff and project manager. This includes providing advanced support for field installation staff.
• The AV Field Engineer I will assist with maintaining and completing project punch-list for project closeouts.
• The AV Field Engineer I will oversee the technical aspects of projects and IT coordination.
• The AV Field Engineer I will pre quality-check the projects, test all equipment and functionality, and create punch lists.
• The AV Field Engineer I will assist sales staff as needed with product and system demonstrations.
• The AV Field Engineer I will handle other responsibilities as assigned.