Senior Field Engineer Audio Visual

IES Holdings; Addison (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

IES is looking for a Senior Field Engineer - AV to install, configure, and support commercial audiovisual systems across projects. You’ll commission DSPs, control systems, and audio/video platforms, diagnosing complex issues and ensuring systems perform as designed.

You’ll collaborate with installation teams, project managers, customers, and IT staff to deliver high-quality outcomes. You will lead in-field activities, create project documentation, support testing and QA, and help drive

Qualifications

• Hands-on experience with commercial AV systems and strong technical foundation in installation, commissioning, troubleshooting, and system integration.
• Comfortable working with AV control systems, DSPs, audio/video technologies, and network-connected devices; diagnose issues and implement solutions.
• Interpret technical drawings, create project documentation, and collaborate with field teams, project managers, IT personnel, and customers.
• Detail-oriented, customer-focused, and proactive, with strong communication, problem-solving, and organizational skills, delivering high-quality project outcomes.
• English language proficiency is required to communicate with customers and team members and report to management.

Responsibilities

• Install, configure, troubleshoot, and support commercial AV systems throughout the project lifecycle.
• Commission AV control systems, DSPs, and audio/video platforms; diagnose issues and develop testing/QA plans.
• Provide technical leadership in the field, support customer demonstrations, and drive successful project turnover.

Skills

Leadership

Problem-solving

Customer service

Communication

Organizational skills

Travel flexibility

Tools

DSPs

AV control systems

Networked devices

Job description

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical, and communications contracting solutions for the commercial, industrial, residential, and renewable energy markets.

IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States.

IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply

Senior Field Engineer - AV

Install, configure, troubleshoot, and support commercial audiovisual systems throughout the project lifecycle. You'll commission AV control systems, DSPs, audio and video platforms, diagnose complex technical issues, and ensure systems perform as designed. Working closely with installation teams, project managers, customers, and IT stakeholders, you'll develop project documentation, support system testing and quality assurance, manage punch list items, and help deliver successful project closeouts. You'll also provide technical leadership in the field, support customer demonstrations, and contribute to the successful execution of AV projects from installation through final turnover.

What You'll Bring

Seeking a dependable, self-motivated professional with strong leadership, problem-solving, and customer service skills. The ideal candidate can diagnose and resolve system issues, interpret blueprints and technical documentation, communicate effectively with customers and project teams, and drive continuous process improvement. This role requires a positive, professional attitude, a commitment to company culture and quality standards, and the flexibility to travel throughout the assigned branch and regional territory as needed.

Education, Certification, License, And Skill Requirements

You bring hands-on experience with commercial AV systems and a strong technical foundation in installation, commissioning, troubleshooting, and system integration. You're comfortable working with AV control systems, DSPs, audio and video technologies, and network-connected devices, with the ability to diagnose issues and implement effective solutions. You can interpret technical drawings, create project documentation, and collaborate effectively with field teams, project managers, IT personnel, and customers. The ideal candidate is detail-oriented, customer-focused, and proactive, with strong communication, problem-solving, and organizational skills, along with a commitment to delivering high-quality project outcomes.

English language proficiency, including the ability to speak, read, write, and understand English, is required. This is based on the requirement to communicate directly with customer(s) and other employees, to complete regular reporting both to management and to the customer, and to promote safety and efficient communication in the case of emergencies