Senior Field Engineer AV

Ies Communications, Llc; Addison (TX); On-site; USD 70,000 - 120,000; Full time

Job summary

IES is seeking a Senior Field Engineer - AV to install, configure, troubleshoot, and support a wide range of commercial audiovisual systems across project lifecycles. You will commission AV control systems, DSPs, and audio/video platforms, diagnose complex issues, and ensure systems perform as designed.

You will work closely with installation teams, project managers, customers, and IT stakeholders, develop project documentation, support testing and QA, manage punch lists, and contribute to

Qualifications

• Hands-on experience with commercial AV systems installation, commissioning, troubleshooting, and system integration.
• Ability to interpret technical drawings, specifications, and documentation.
• Strong communication, organizational, and problem-solving skills.
• English language proficiency (read, write, speak).

Responsibilities

• Install, configure, troubleshoot, and support commercial audiovisual systems throughout the project lifecycle.
• Commission AV control systems, DSPs, and audio/video platforms; diagnose complex issues and ensure performance as designed.
• Collaborate with installation teams, project managers, customers, and IT stakeholders; develop project documentation and QA/test plans.
• Manage punch lists, participate in project closeouts, and provide technical leadership in the field.
• Support customer demonstrations and contribute to successful execution of AV projects from installation through turnover.

Job description

What You'll Do

The Senior Field Engineer - AV will be able to install and operate most types of AV systems and equipment. What You'll Do Install, configure, troubleshoot, and support commercial audiovisual systems throughout the project lifecycle. You'll commission AV control systems, DSPs, audio and video platforms, diagnose complex technical issues, and ensure systems perform as designed. Working closely with installation teams, project managers, customers, and IT stakeholders, you'll develop project documentation, support system testing and quality assurance, manage punch list items, and help deliver successful project closeouts. You'll also provide technical leadership in the field, support customer demonstrations, and contribute to the successful execution of AV projects from installation through final turnover.

What You'll Bring

Seeking a dependable, self-motivated professional with strong leadership, problem-solving, and customer service skills. The ideal candidate can diagnose and resolve system issues, interpret blueprints and technical documentation, communicate effectively with customers and project teams, and drive continuous process improvement. This role requires a positive, professional attitude, a commitment to company culture and quality standards, and the flexibility to travel throughout the assigned branch and regional territory as needed.

Qualifications

Education, Certification, License, and Skill Requirements: You bring hands‑on experience with commercial AV systems and a strong technical foundation in installation, commissioning, troubleshooting, and system integration. You're comfortable working with AV control systems, DSPs, audio and video technologies, and network‑connected devices, with the ability to diagnose issues and implement effective solutions. You can interpret technical drawings, create project documentation, and collaborate effectively with field teams, project managers, IT personnel, and customers. The ideal candidate is detail‑oriented, customer‑focused, and proactive, with strong communication, problem‑solving, and organizational skills, along with a commitment to delivering high‑quality project outcomes. English language proficiency, including the ability to speak, read, write, and understand English, is required. This is based on the requirement to communicate directly with customer(s) and other employees, to complete regular reporting both to management and to the customer, and to promote safety and efficient communication in the case of emergencies.

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical, and communications contracting solutions for the commercial, industrial, residential, and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States.

IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply

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