Senior Field Dispatch & Operations Lead

Hotwire Communications, LTD; Fort Lauderdale (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401K Retirement Plan with CompanyMatch

Paid Vacation, Sick Time, and Holidays

Hotwire Service Discounts

Job summary

Hotwire Communications, LTD is seeking a Dispatch Operations Lead to coordinate the daily field operations schedule. This role ensures timely service delivery and optimal scheduling for field service teams while leading and mentoring the dispatch team.

The ideal candidate will possess strong leadership skills, experience in logistics, and proficiency in dispatch management software. Hotwire offers benefits such as a retirement plan, paid time off, and service discounts for eligible employees.

Qualifications

• 3 years of experience in dispatching, logistics, or field service coordination.
• 1 year of experience in a leadership or supervisory role.
• Strong computer literacy and proficiency in dispatch or scheduling platforms.

Responsibilities

• Oversee daily dispatching operations for field service teams.
• Lead and mentor dispatch team members.
• Collaborate with installation and maintenance teams for coordination.
• Analyze dispatching data and KPIs to identify operational bottlenecks.

Skills

Leadership

Scheduling

Problem-solving

Communication

Logistics

Dispatch software

Education

High School Diploma or equivalent

Associate's or Bachelor's degree

Tools

Dispatch management software

Scheduling platforms

Job description

Hotwire Communications, LTD is seeking a Dispatch Operations Lead to coordinate the daily field operations schedule. This role ensures timely service delivery and optimal scheduling for field service teams while leading and mentoring the dispatch team.

The ideal candidate will possess strong leadership skills, experience in logistics, and proficiency in dispatch management software. Hotwire offers benefits such as a retirement plan, paid time off, and service discounts for eligible employees.