Senior Field Applications Engineer - OEM (Data Center)

NVIDIA; Austin (TX); On-site; USD 160,000 - 253,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

NVIDIA in Round Rock, TX seeks a Senior Field Application Engineer-OEM to lead sustaining engineering for NVIDIA data center products used by OEMs. You will manage failure analysis, RMA processes, and cross-functional collaboration with engineering, quality, and supply-chain teams.

Applicants should have 5+ years in FAE/sustaining roles, with hands-on server debugging and expertise in PCIe, BMC/IPMI/Redfish, BIOS/UEFI, and Linux. This is an on-site role in Round Rock with travel as needed.

Qualifications

• BS or MS in Electrical Engineering, Computer Engineering, Computer Science, or related discipline—or equivalent experience.
• 5+ years of relevant experience in Field Application Engineering, sustaining engineering, failure analysis, systems engineering, or product engineering.
• Hands-on debugging of server or computing platforms at system and board levels.
• Experience with root-cause analysis methods such as 8D, FRACAS, or fault-tree analysis.
• Strong understanding of server architecture, CPUs/GPUs, memory, storage, power, cooling, and interconnects.
• Knowledge of PCIe and troubleshooting BMC/IPMI or Redfish, BIOS/UEFI, Linux, drivers, firmware, and system logs.

Responsibilities

• Serve as the technical lead for sustaining engineering related to NVIDIA data center products used by OEM customers.
• Perform system- and board-level failure analysis to isolate hardware, firmware, software, thermal and power issues.
• Facilitate complete RMA processes including data collection, authorization, tracking, disposition, and reporting.
• Reproduce field failures in lab environments and drive preventive quality improvements.
• Collaborate with OEMs/ODMs, manufacturing, and NVIDIA teams to resolve critical issues.
• Provide on-site tech support and deliver failure-analysis reports, corrective actions, and executive communications.

Skills

Sustaining eng

Failure analysis

Field Application Eng

System engineering

Board-level debugging

PCIe/Redfish troubleshooting

Linux debugging

Education

BS/MS in Electrical/Computer Engineering/CS

Tools

BMC/IPMI

Redfish

BIOS/UEFI

Linux

Job description

NVIDIA in Round Rock, TX seeks a Senior Field Application Engineer-OEM to lead sustaining engineering for NVIDIA data center products used by OEMs. You will manage failure analysis, RMA processes, and cross-functional collaboration with engineering, quality, and supply-chain teams.

Applicants should have 5+ years in FAE/sustaining roles, with hands-on server debugging and expertise in PCIe, BMC/IPMI/Redfish, BIOS/UEFI, and Linux. This is an on-site role in Round Rock with travel as needed.