Senior Field Application Manager Assistant (Boston)

DPBIO; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Travel opportunities

Laboratory environment

Job summary

DPBIO is seeking a highly organized Senior Field Application Manager Assistant to support marketing and field applications teams, customer demonstrations, and events. The FAA will coordinate demo logistics, prepare instruments, and maintain CRM records while supporting executive and cross-functional activities.

The role requires laboratory experience, travel 45–65%, strong communication, and the ability to manage multiple priorities in a fast-growing environment.

Qualifications

• Bachelor's degree in Biology, Bioengineering, or related Life Science discipline.
• Laboratory experience in molecular biology, cell biology, immunology, or related areas
• Excellent organizational, multitasking, and time-management skills
• Detail-oriented, dependable, and highly organized
• Strong written and verbal communication skills
• Ability to work independently while supporting multiple projects and team members
• Experience with laboratory operations, event or project coordination is a plus
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint)

Responsibilities

• Support customer demonstrations and routine laboratory activities
• Coordinate demo logistics, shipping, and lab readiness
• Prepare demo instruments, materials, reagents, and laboratory equipment
• Assist with instrument setup, installation, maintenance, and inventory management
• Prepare customer documentation, training materials, and demo records
• Maintain CRM records, internal documentation, and project tracking
• Assist with expense reports and general administrative support
• Support trade shows, scientific conferences, user meetings, and customer events
• Coordinate event logistics before, during, and after conferences
• Prepare event materials, marketing collateral, giveaways, and demonstration equipment
• Assist with onsite event setup, teardown, and customer support
• Coordinate customer registration and event scheduling

Skills

Organizational skills

Multitasking

Communication skills

Independence

Project coordination

Education

B.S. in Biology or related Life Science

Tools

Microsoft Office

Job description

About DPBIO

DPBIO is a leading innovator in single-cell analysis, antibody discovery, and microbial screening technologies. We are seeking a highly organized, detail-oriented

About DPBIO

DPBIO is a leading innovator in single-cell analysis, antibody discovery, and microbial screening technologies. We are seeking a highly organized, detail-oriented Senior Field Application Manager Assistant (FAA) to support our Marketing and Field Applications teams, customer demonstrations, and strategic business activities.

This position plays a critical operational role in ensuring laboratory, instrument, and demo readiness and success, coordinating demo logistics, supporting marketing events, and managing day-to-day administrative activities to ensure the successful execution of customer engagements.

Position Overview

The FAA works closely with the Senior Vice President, Field Application Scientists (FAS), and cross-functional teams to support customer demonstrations, instrument installations, hands-on experiments, laboratory operations, marketing events, and internal business operations.

This position is ideal for someone who enjoys organizing complex projects, working in a laboratory environment, coordinating multiple priorities, and supporting a fast-growing commercial team.

Key Responsibilities

Customer Demonstration & Laboratory Support

• Support customer demonstration experiments, sample preparation, and routine laboratory activities
• Coordinate demo logistics, shipping schedules, and laboratory readiness
• Prepare demo instruments, materials, reagents, and laboratory equipment
• Assist with instrument setup, packing, shipping, installation, maintenance, and inventory management
• Prepare customer documentation, training materials, and demo records
• Maintain CRM records, internal documentation, and project tracking
• Assist with expense reports and general administrative support

Marketing & Event Support

• Support trade shows, scientific conferences, user meetings, and customer events
• Coordinate event logistics before, during, and after conferences
• Prepare event materials, marketing collateral, giveaways, and demonstration equipment
• Assist with onsite event setup, teardown, and customer support
• Coordinate customer registration and event scheduling

Executive & Cross-functional Support

• Support the Senior Field Application Manager with operational coordination and administrative activities
• Work closely with FAS, Sales, Marketing, Operations, and R&D teams
• Perform additional operational and administrative tasks as assigned

Requirements

Qualifications

• B.S. in Biology, Bioengineering, or a related Life Science discipline
• Laboratory experience in molecular biology, cell biology, immunology, or related areas
• Excellent organizational, multitasking, and time-management skills
• Detail-oriented, dependable, and highly organized
• Strong written and verbal communication skills
• Ability to work independently while supporting multiple projects and team members
• Experience with laboratory operations, event or project coordination is a plus
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint)

Professional Characteristics

• Positive, proactive, and service-oriented
• Strong attention to detail and execution
• Excellent organizational and problem-solving skills
• Team player with a willingness to support multiple functions
• Able to thrive in a fast-paced, dynamic environment

Position Requirements

• Willingness to travel 45-65% to support customer demonstrations, instrument installations, and marketing events
• Ability to lift, move, and transport equipment weighing up to 50 lbs
• Comfortable working in laboratory, customer site, warehouse, and conference environments
• Valid driver's license

Benefits

Position Requirements

• Willingness to travel 45-65% to support customer demonstrations, instrument installations, and marketing events
• Ability to lift, move, and transport equipment weighing up to 50 lbs
• Comfortable working in laboratory, customer site, warehouse, and conference environments
• Valid driver's license