Senior Facility Manager

Metropolis Technologies; Cleveland (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Metropolis Technologies is building AI-driven real-world solutions and operates facilities across the Greater Cleveland area. The Senior Facility Manager will oversee operation, maintenance, and safety of the company's facilities and partner with vendors to ensure reliable performance.

The role requires managing budgets, optimizing space, and implementing policies that support a technology-driven work environment. Strong leadership, budget acumen, and regulatory knowledge are essential.

Qualifications

• Experience in facility management and maintenance oversight in commercial/tech environments.
• Vendor management, contract negotiation, SLAs and cost control.
• Knowledge of health, safety and environmental regulations; know how to implement compliance procedures.
• Ability to manage budgets and contribute to long-term planning.
• Proficient with facility management software and data-informed decisions.
• Strong leadership and cross-functional collaboration skills.

Responsibilities

• Oversee operation, maintenance, and safety of regional facilities.
• Coordinate maintenance activities and supervise staff and external providers.
• Monitor budgets and optimize space utilization to support business needs.
• Develop and implement facility policies and procedures.
• Lead upgrade or improvement projects in a tech-driven environment.
• Collaborate with cross-functional teams to align facilities with growth plans.

Skills

Facility management

Vendor management

Contract negotiation

HSE compliance

Budgeting

Data analysis

Leadership

Communication

Education

Bachelor's degree in FM/Engineering/Business

IFMA/BOMA certification

Tools

FM software

Building automation systems (BMS)

Job description

Metropolis Technologies is building AI for the real world, powering seamless entry, effortless payments, safer environments, and personalized services. Its platform supports experiences across real estate, airports, mobility, retail, and hospitality, helping people move through daily life faster and with greater ease. For customers, interactions feel more intuitive and tailored; for business partners, the technology unlocks new revenue opportunities, clearer operational visibility, and stronger customer loyalty. Metropolis is focused on redefining physical spaces through data-driven insights and modern automation, creating smarter, more responsive environments.

Role Description

The Senior Facility Manager is a full-time, on-site role based in Greater Cleveland, responsible for overseeing the operation, maintenance, and safety of Metropolis facilities in the region. This role manages building systems, vendor relationships, and service contracts to ensure reliable performance and compliance with applicable regulations. Daily responsibilities include coordinating maintenance activities, supervising facility staff and external service providers, monitoring budgets, and optimizing space utilization to support business needs. The Senior Facility Manager also develops and implements facility policies, leads projects for upgrades or improvements, and collaborates with cross-functional teams to align facility operations with Metropolis's technology-driven environment and growth plans.

Qualifications

• Demonstrated experience in facility management, building operations, and maintenance oversight within commercial or technology-driven environments.
• Strong skills in vendor management, contract negotiation, and service-level monitoring to ensure cost-effective, high-quality facility services.
• Knowledge of health, safety, and environmental regulations, with experience implementing compliance procedures and risk mitigation practices.
• Ability to manage facility budgets, track expenditures, and contribute to long-term capital planning and cost optimization.
• Proficiency in using facility management software, building automation systems, and basic data analysis to inform operational decisions.
• Effective leadership skills with experience supervising teams, coordinating cross-functional stakeholders, and driving continuous improvement.
• Strong organizational, problem-solving, and communication abilities, with attention to detail and a focus on reliability and customer service.
• Bachelor's degree in Facilities Management, Engineering, Business, or a related field, or equivalent practical experience; professional certifications (e.g., IFMA, BOMA) are a plus.
• Experience managing multi-site or complex facilities in a fast-paced or high-growth organization is highly beneficial.