Senior Facilities Training Leader - Critical Ops

Insight Global; Texas; On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global is seeking a Senior Facilities Training Facilitator to design and deliver high-quality FOT training across electrical, mechanical, controls, and safety domains. The role emphasizes coaching technicians, aligning content to procedures, and ensuring qualification evidence.

The ideal candidate brings 8+ years in critical facilities or data center operations, plus strong communication and leadership in high-accountability environments.

Qualifications

• 8+ years in critical facilities, data center, industrial power, or comparable high-availability operations and maintenance.
• Demonstrated expertise in critical electrical and mechanical systems, controls/BMS, alarms, PM execution, safe work practices, LOTO, and operating procedures.
• 3+ years facilitating technical training, developing job aids or curriculum, mentoring technicians, or leading structured on-the-job learning.
• Exceptional communication, facilitation, coaching, and leadership skills; able to explain complex systems clearly and lead calmly in a high-accountability environment.

Responsibilities

• Build, adapt, and maintain instructor-led, hands-on, and scenario-based learning using approved site content, OEM materials, MOPs/SOPs/EOPs, LOTO requirements, and lessons learned.
• Facilitate foundational and role-based FOT training that teaches normal versus abnormal conditions, system interactions, alarms, rounds, turnover, escalation, and operational decision-making.
• Lead safe system walk-downs, demonstrations, practical exercises, and supervised performance; evaluate technician readiness against defined qualification-card criteria.
• Coordinate PM/OEM training with service providers and manufacturers, including train-the-trainer opportunities, equipment-specific instruction, and post-training reinforcement.
• Coach technicians, shift leads, and developing instructors; create an environment where questions, correct escalation, and disciplined procedure use are expected.
• Use incident reviews, near misses, trends, and repeat defects to update training priorities and lead focused refresher learning.
• Partner with Operations, Safety, Services, and program leadership to ensure training content is technically accurate, current, safe, and aligned with controlled procedures.
• Provide leaders with clear assessment feedback, qualification recommendations, remediation plans, and evidence of demonstrated competence; do not bypass formal authorization governance.

Skills

Critical facilities operations

Training facilitation

Communication & leadership

Safety procedures & LOTO

Job description

Insight Global is seeking a Senior Facilities Training Facilitator to design and deliver high-quality FOT training across electrical, mechanical, controls, and safety domains. The role emphasizes coaching technicians, aligning content to procedures, and ensuring qualification evidence.

The ideal candidate brings 8+ years in critical facilities or data center operations, plus strong communication and leadership in high-accountability environments.