Senior Facilities Manager

JLL; Raleigh (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

A leading real estate firm, JLL, seeks a Senior Facilities Manager in Raleigh, NC. The successful candidate will manage operations for significant office space, focusing on client relations, financial management, and team leadership. With a solid compensation package and opportunities for professional growth, this is an attractive position for experienced facilities managers.

Benefits

401(k) plan with matching contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% salary

Paid Time Off and Company Holidays

Qualifications

• 7+ years of experience in facilities management.
• Strong financial acumen and budget management skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage day-to-day operations for ~2 million square feet of Class A office space.
• Prepare and manage facility budgets per client goals.
• Oversee client relationships and supplier services execution.

Skills

Financial acumen

Communication

Interpersonal skills

Client relationship management

Strategic thinking

Problem-solving skills

Data analysis

Team leadership

Tools

Facilities management software (e.g., Corrigo)

Job description

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Pay: $110000 - $150000 / year + 20% annual target bonus

Location: Research Triangle Park | Raleigh, NC

We are seeking a Senior Facilities Manager (SFM) to join our team and be responsible for managing day-to-day operations for ~2 million square feet of Class A office and lab space in a campus setting for our tech client, Cisco. You will manage client relationships, supplier services execution and financial performance. You will also oversee a team of Facility Management professionals and event set-up/handyman maintenance staff.

Relationship Management

• Manage the performance and outcomes of assigned staff reporting to the position
• Maintain interface with suppliers, ensuring total contract compliance, accurate and timely reporting, and resolve critical impacts to occupant relations issues

Financial Management

• Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed
• Ensure monthly/quarterly/annual expenses are managed within the approved budgets
• Provide detailed explanations and Implement recovery process for all +/- variances
• Implement cost-reducing initiatives

People Management

• Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
• Involved in compensation planning process
• For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress

Service Delivery

• Achieve and maintain contracted Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
• Ensure adherence to work order and project timelines and commitments, delivering on time and on budget.
• Leverage appropriate JLL resources and expertise for specific projects

Compliance

• Provide overall facility services in accordance with accounts’ standard processes and procedures including application of policies and programs, coordination of information
• Ensure compliance with portfolio-wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner

Skills

• 7+ years of experience in facilities management, with at least 5 years in a leadership role.
• Strong financial acumen and experience in budget management.
• Excellent communication and interpersonal skills.
• Proven track record in client relationship management and service delivery.
• Experience with facilities management/CMMS software. (Corrigo Experience a plus)
• Strategic thinking and problem-solving skills.
• Knowledge of industry best practices and emerging trends in facilities management.
• Ability to lead and motivate teams in a fast-paced environment.
• Proficiency in data analysis and reporting

Location:

On-site –Raleigh, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.