Senior Facilities Manager

JLL; Montgomery (AL); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

401(k) with company matching

Medical, Dental, Vision

Paid parental leave

Paid time off

Daily Pay

Job summary

JLL is seeking a Regional Engineering Manager for Portfolio & Facilities Management in the United States. This role oversees hard and soft services across 20-30 locations, coordinating maintenance, safety, and efficiency while leading technical guidance without direct reports.

The position emphasizes budget management, regulatory compliance, and cross-functional collaboration with property managers and clients.

Qualifications

• Engineering degree or equivalent technical qualification.
• 7-10 years facilities/building engineering experience in Office and Retail environments.
• Multisite operational coordination experience.
• Demonstrated technical expertise across building systems.
• Experience mentoring or training others (formal or informal).
• Hard and soft services management background.

Responsibilities

• Coordinate daily hard services across 20-30 locations (HVAC, electrical, plumbing, life safety, building automation).
• Oversee soft services delivery (janitorial, landscaping, pest control, waste, reception).
• Manage vendor relationships, track budgets and invoices, and identify cost-saving opportunities.
• Monitor maintenance scheduling, site inspections, and service quality across locations.
• Lead technical forums and share best practices across the portfolio.

Skills

Technical leadership

Communication skills

Organizational skills

Problem-solving

Cross-functional collaboration

Self-directed work style

Education

Engineering degree (Mechanical, Electrical, Building Services) or equivalent

Professional certifications preferred

Tools

CMMS

BMS platforms

Facilities management software

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

SFM/Regional Engineering Manager - Portfolio & Facilities Management

Position Overview

Technical expert and operational coordinator responsible for daily hard and soft services management across 20-30 locations, while providing engineering expertise and best practice leadership across the broader portfolio. Individual contributor role with influence through technical authority rather than direct reports.

Key Responsibilities

Coordinates and oversees daily hard services operations including HVAC, electrical, plumbing, life safety systems, building automation, and structural maintenance across assigned locations. Manages soft services delivery including janitorial, landscaping, pest control, waste management, and reception services ensuring service level agreements are met.

Serves as primary point of contact for building-related issues, coordinating responses between site teams, vendors, and service providers. Monitors work order systems and ensure timely completion of preventive maintenance schedules and reactive repairs. Conducts regular site inspections across assigned locations to assess conditions, identify deficiencies, and verify service quality.

Manages vendor relationships and contractor performance for both hard and soft services across assigned portfolio. Reviews and approves invoices, tracks spending against budgets, and identifies cost optimization opportunities. Coordinates emergency response protocols and ensures business continuity during critical system failures or service disruptions.

Technical Expertise & Best Practice Leadership (Portfolio-Wide)

Leads team discussions and technical forums across the broader portfolio, sharing knowledge and driving consistency in engineering approaches. Provides expert guidance on complex building system issues, equipment specifications, and maintenance strategies to colleagues managing other locations.

Ensures JLL engineering best practices are understood, adopted, and consistently applied across all portfolio operations. Develops and delivers technical training content, standard operating procedures, and troubleshooting guides for engineering teams. Reviews and validates technical approaches for capital projects, major repairs, and system upgrades throughout the portfolio.

Conducts technical assessments and condition surveys to support capital planning and lifecycle management decisions. Identifies opportunities to standardize equipment specifications, maintenance approaches, and service delivery models across multiple sites. Participates in regional engineering initiatives, contributing technical expertise to continuous improvement projects.

Serves as subject matter expert for building systems, regulatory compliance, energy management, and sustainability initiatives. Mentors less experienced engineers through informal coaching and knowledge sharing rather than formal supervisory relationships.

Stakeholder Coordination & Communication

Interfaces with property managers, client representatives, and tenant contacts at assigned locations to address operational needs and service concerns. Provides technical explanations and recommendations to non-technical stakeholders in clear, actionable terms.

Prepares operational reports, performance dashboards, and technical documentation for regional leadership review. Participates in client meetings and site walkthroughs, representing JLL's engineering capability and service quality. Coordinates between multiple service providers to ensure integrated service delivery and seamless operations.

Escalates complex issues, policy questions, or decisions requiring senior approval to regional engineering leadership. Collaborates with peer engineers and facilities managers across the portfolio to share insights and solve common challenges.

Budget & Compliance Management

Manages operating budgets for hard and soft services across assigned locations, tracking expenses and investigating variances. Provides budget input and cost forecasting to support regional financial planning. Identifies cost reduction opportunities while maintaining service standards and asset integrity.

Ensures regulatory compliance with building codes, fire safety regulations, environmental standards, and occupational health and safety requirements. Maintains required documentation, permits, and inspection records for all assigned locations. Coordinates compliance audits and implements corrective actions as needed.

Monitors energy consumption and utility costs, identifying efficiency opportunities and implementing basic optimization measures. Supports sustainability reporting and environmental program implementation at assigned sites.

Required Qualifications

Education:

Engineering degree (Mechanical, Electrical, Building Services) or equivalent technical qualification; relevant professional certifications preferred

Experience:

• 7-10 years facilities/building engineering experience in Office and Retail environments
• Multi-site operational coordination experience
• Demonstrated technical expertise across building systems
• Experience mentoring or training others (formal or informal)
• Hard and soft services management background

Technical Skills:

• Deep technical knowledge of building systems (HVAC, electrical, plumbing, life safety, BMS)
• Strong understanding of maintenance strategies and asset management principles
• Proficiency with CMMS, BMS platforms, and facilities management software
• Knowledge of building codes, safety regulations, and compliance requirements
• Energy management and sustainability best practices
• Vendor management and contract administration

Core Competencies:

• Technical leadership through influence rather than authority
• Excellent communication skills for diverse audiences (technical and non-technical)
• Strong organizational skills to manage multiple locations simultaneously
• Problem-solving capability with practical, cost-effective solutions
• Collaborative approach to knowledge sharing and continuous improvement
• Self-directed work style with ability to prioritize competing demands
• Financial acumen including budget management and cost control

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Montgomery, AL

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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