Assistant Facilities Manager

JLL; Coopersburg (Lehigh County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical, Dental & Vision coverage

Paid parental leave

Paid Time Off and company holidays

Daily Pay

Job summary

JLL is seeking a Facilities/Program support professional for on-site work in Coopersburg, PA. You will assist the Facility Manager in operating and maintaining the property, build client relationships, and drive service excellence.

The role emphasizes strong communication, multi-tasking, and basic knowledge of building systems. Candidates should have a Bachelor's degree and at least two years of industry experience, with visa sponsorship not provided.

Qualifications

• Bachelor's degree and at least two years of FM or related experience.
• Excellent customer service and written/verbal communication skills.
• Basic knowledge of mechanical and electrical building systems.
• Ability to multitask and organize responsibilities to meet portfolio goals.

Responsibilities

• Assist the Facility Manager in delivering services to operate and maintain the property.
• Develop client relationships with key stakeholders to support corporate real estate goals.
• Maintain client satisfaction through delivery of FM services and support programs.
• Support compliance with audit standards, monitor KPIs and SLAs, and enforce safety policies.
• Support work order management and coordination with in-house staff and vendors.
• Collaborate with account team to implement best practices and innovations.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Vendor management

Education

Bachelor's degree

Tools

MS Office

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assist the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client's corporate real estate goals and objectives.

Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction

Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and proceduresMeet or exceed site Key Performance Indicators (KPI's); monitor Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordinglyEnforce all Company policies and training requirements regarding safe and efficient operations and work practices Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards

Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations Support work order management for in house staff and vendors as necessary. Support facility soft services as needed and directed such as: meetings preparation, conference room reservations, food services, parking, vending, and badging Any and all other duties and tasks assigned.

Bachelor's degree. Minimum of two years of industry experience required either in the corporate environment, third party service provider or as a consultant.

Excellent customer, computer, managerial, verbal and written communication skills Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives Basic knowledge of building systems (mechanical and electrical systems).

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Coopersburg, PA

Personalized benefits that support personal well-being and growth:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ('JLL') is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.