Sr. Operations Director

JLL; Mobile (AL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

401(k) plan with company contributions

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Company Holidays

Daily Pay

Job summary

JLL in Mobile, AL is seeking a Sr. Operations Director to lead facility management for assigned sites, ensuring lease compliance, budget discipline and strong client relationships.

You will oversee a team of facility professionals, coordinate cross-functional services, and drive continuous process improvements in a complex portfolio. The role demands hands-on leadership, risk management, and the ability to align local operations with client objectives while maintaining regulatory compliance and

Qualifications

• 8-10 years leading Integrated Facilities Management teams.
• Strong leadership and relationship-building skills.
• Excellent communication and presentations capabilities.

Responsibilities

• Manage assigned staff performance and development.
• Maintain interface with landlords and ensure lease compliance.
• Provide facility services per accounts' processes and policies.
• Ensure adherence to local, state and federal regulations.
• Coordinate facility management services across facilities/geography.
• Prepare and manage facility budgets; track variances and recovery.
• Support collection of management fees from third-party tenants.
• Lead team management and succession planning.

Skills

Integrated Facilities Management

Leadership

Interpersonal skills

Communication (verbal/written)

Customer service

Data analysis with Excel

Education

Bachelor's Degree in Engineering

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Sr. Operations Director

What this job involves -

The role is responsible for managing the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of all local, state and federal requirements. The position will be responsible for all line of business and third party relationships with the assigned buildings. The position will also manage a team of Facility Management professionals.

What is your day to day?

• Manage the performance and outcomes of assigned staff reporting to the position
• Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues
• Provide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of information
• Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner
• Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography
• Prepare, submit and manage facility budgets with the clients' goals and objectives addressed, track variances and ensure smooth recovery process
• Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts' owned premises
• Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
• Involved in compensation planning process
• For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress

Desired experience and technical skills

• 8-10 years of experience leading Integrated Facilities Management teams/services
• Strong leadership and relationship building skills
• Strong interpersonal and problem-solving skills
• Excellent verbal/written communication and presentations skills
• Proven record of providing excellent internal and external customer service
• Knowledge of Excel and ability to analyze data

Preferred

• Bachelor's Degree in Engineering
• Knowledge of standard business and accounting practices

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Mobile, AL

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [e-mail]. This email is only to request an accommodation.