Senior F&B Director: Guest Experience & Growth (Incentives)

Minor Hotels Europe & Americas; New York (NY); On-site; USD 160,000 - 190,000; Full time

Job summary

The Wolseley New York, part of Minor Hotels Europe & Americas, seeks a Director of Restaurant and Bars to lead all food and beverage operations, aligning with brand standards and commercial objectives while delivering exceptional guest experiences through effective team management.

Reporting to Wolseley senior leadership, the role requires strong leadership, budgeting, and governance skills to drive revenue, cost controls, and service excellence across all outlets.

Qualifications

• Proven leadership of large F&B teams
• Experience budgeting and financial governance for complex operations
• Strong focus on guest experience and service standards
• Experience in staffing, coaching, and development of leaders

Responsibilities

• Provide leadership presence across all F&B guest-facing operations.
• Cultivate exceptional guest relationships and ensure service quality.
• Lead budgeting, forecasts, and financial governance with Finance.
• Oversee property maintenance, safety, and regulatory compliance.
• Develop staffing structures and coaching plans for leadership teams.

Skills

Leadership

Budgeting

Financial governance

Staffing

Coaching & development

Guest experience

Communication

Job description

The Wolseley New York, part of Minor Hotels Europe & Americas, seeks a Director of Restaurant and Bars to lead all food and beverage operations, aligning with brand standards and commercial objectives while delivering exceptional guest experiences through effective team management.

Reporting to Wolseley senior leadership, the role requires strong leadership, budgeting, and governance skills to drive revenue, cost controls, and service excellence across all outlets.