Group Operations Director

The Wolseley Hospitality Group; New York (NY); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical, dental, vision, retirement

Paid holidays

Growth opportunities

Performance-based incentive plan

Job summary

The Wolseley Hotel New York is seeking a Director of Restaurants and Bars to lead day-to-day F&B operations across the hotel’s dining venues. Based in Midtown Manhattan, you will drive guest experiences, financial performance, and service excellence for all outlets, including the Wolseley New York restaurant and a cellar‑level bar.

Opening in 2027, this role requires a proven track record in luxury hotel F&B leadership, strategic vision, and the ability to build high‑performing teams aligned

Qualifications

• Leadership at a luxury hotel F&B operation.
• Ability to manage budgets and financial targets with Finance.
• Develop and mentor department heads; build leadership pipeline.
• Maintain high guest satisfaction and brand standards across venues.

Responsibilities

• Provide a consistent, high-profile leadership presence within all F&B operations.
• Lead and approve all F&B budgets in collaboration with Finance, ensuring delivery of targets.
• Build and maintain strong relationships with guests, partners, and stakeholders.
• Select, develop, and lead departmental heads in line with Wolseley standards and policies.
• Monitor performance and coach leaders to drive career development.
• Promote cross‑department communication and governance at director level.

Skills

New York Restaurant experience

Job description

Director of Restaurants and Bars

Perfectly located in Midtown Manhattan, The Wolseley Hotel New York will usher in a new chapter of luxury hospitality to one of the world’s most dynamic cities, effortlessly blending British refinement with a rich artistic legacy, architectural pedigree and the city’s immutable cultural élan. Opening in early 2027, the hotel will blend classic design elements with modern sophistication across 76 refined guest rooms and suites, alongside elegant dining and social spaces – including The Wolseley New York restaurant and a cellar‑level speakeasy bar – and a wellness and wellbeing centre.

The Director of Restaurants and Bars is a dynamic leadership role responsible for overseeing the day-to-day operations, financial performance, and guest experience across a complex food and beverage operation, ensuring every venue reflects the highest standards of service, quality, and hospitality.

Why Work For The Wolseley Hotel, New York City

• Medical, dental, vision and retirement benefits
• Paid holidays
• We encourage and promote personal and professional growth
• Eligible for Performance Base Annual Incentive Plan

The Role Of The Director Of Restaurants And Bars

• Provide a consistent, high‑profile leadership presence within all food and beverage guest‑facing operations.
• Actively cultivate and sustain exceptional guest relationships at every opportunity
• Lead and approve all F&B budgets in collaboration with Finance, ensuring delivery of agreed financial targets.
• Build and maintain strong relationships with guests, partners, and key external stakeholders.
• Select, develop, and lead departmental heads, ensuring full alignment with Wolseley Group standards, policies, and procedures
• Monitor performance and provide structured coaching and career development plans to build a strong leadership pipeline.
• Promote clear communication and knowledge‑sharing across all departments
• Attend Director‑level meetings contributing to Group strategy and governance
• In alignment with TWHG London, maintain agreed reporting structures, governance, menu change programs and brand accountability

What we’re looking for in a Director of Restaurants and Bars:

• Inspires and develops high-performing teams.
• Makes confident decisions under pressure.
• Identifies market trends and new business opportunities.
• Builds trust across departments.
• Collaborates with chefs, hotel leadership, marketing, and events teams.
• Networks within the NYC hospitality community.

MINOR Hotels are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Applicants must be authorized to work in the United States.

Skills

New York Restaurant experience