Senior Experiential Account Manager

Factory360; Fort Lauderdale (FL); Remote; USD 90,000 - 130,000; Full time

Job summary

Factory360 is a leading experiential marketing agency seeking a Senior Experiential Account Manager. The role is full-time and remote, coordinating programs from concept to execution, managing client communications, timelines, and budgets.

You will translate client objectives into strategic experiential plans, collaborate with creative, production, and digital teams, and mentor junior staff while driving relationships and expanding business opportunities.

Qualifications

• Experience managing experiential marketing or event campaigns, including strategy, planning, and on-the-ground execution.
• Strong client service skills, with the ability to build relationships, lead presentations, and manage expectations with multiple stakeholders.
• Proficiency in project management, including budget oversight, scheduling, and coordinating cross-functional teams in a fast-paced environment.
• Background in integrated marketing, with familiarity in digital, social, and content channels that support experiential programs.
• Excellent written and verbal communication skills, with strong attention to detail and the ability to produce clear briefs, recaps, and reports.
• Demonstrated leadership capabilities, including mentoring team members and contributing to a collaborative, inclusive culture.

Responsibilities

• Lead experiential marketing programs from concept through execution, ensuring client objectives are translated into strategic plans.
• Manage day-to-day client communication, brief internal teams, and monitor milestones, timelines, and deliverables.
• Prepare proposals and scopes of work; oversee budgets and resource allocation.
• Collaborate with creative, production, and digital teams to develop integrated campaigns aligned with brand goals and metrics.
• Mentor junior team members and contribute to building a collaborative, high-performing culture.
• Analyze campaign results and identify opportunities to grow client relationships and expand business.

Skills

Experiential marketing

Client service

Project management

Integrated marketing

Communication

Leadership

Education

Bachelor's degree in Marketing/Communications/Business

Job description

Company Description

Factory360 is an experiential marketing agency focused on making corporate marketing more human and engaging. Built as a ground‑up integration agency, Factory360 starts with live, real‑world experiences and then connects them thoughtfully across digital and traditional channels. The team designs campaigns around how people actually interact with brands, aiming to create authentic, memorable touchpoints. This approach enables clients to build deeper relationships with their audiences through integrated, experience‑led marketing programs.

Role Description

The Senior Experiential Account Manager is a full-time, remote role responsible for leading experiential marketing programs from concept through execution. This position manages day-to-day client communication, translates client objectives into strategic experiential plans, and oversees timelines, budgets, and deliverables. The Senior Experiential Account Manager collaborates with creative, production, and digital teams to develop integrated campaigns, ensuring activations are aligned with brand goals and performance metrics. Daily responsibilities include preparing proposals and scopes of work, briefing internal teams, monitoring project milestones, and resolving issues to keep programs on track. The role also includes mentoring junior team members, analyzing campaign results, and identifying opportunities to grow client relationships and expand business.

Qualifications

• Experience managing experiential marketing or event-based campaigns, including strategy, planning, and on-the-ground execution.
• Strong client service skills, with the ability to build relationships, lead presentations, and manage expectations with multiple stakeholders.
• Proficiency in project management, including budget oversight, scheduling, and coordinating cross-functional teams in a fast-paced environment.
• Background in integrated marketing, with familiarity in digital, social, and content channels that support experiential programs.
• Excellent written and verbal communication skills, with strong attention to detail and the ability to produce clear briefs, recaps, and reports.
• Demonstrated leadership capabilities, including mentoring team members and contributing to a collaborative, inclusive culture.
• Comfort working remotely, with strong organizational skills, self-direction, and proficiency in common collaboration tools.
• Bachelor’s degree in Marketing, Communications, Business, or related field, or equivalent relevant experience; agency experience is highly beneficial.
• Ability to travel occasionally for client meetings and live activations, as needed.