Senior Executive Assistant

WorkWell Consulting Group; Charlotte (NC); Hybrid; USD 65,000 - 90,000; Full time

Job summary

WorkWell Consulting Group in Charlotte, NC seeks an exceptional Executive Assistant to support the CEO and leadership team. This role focuses on calendar management, proactive coordination of meetings, and confidential operations in a fast-paced environment.

Based in the Charlotte metro area, the role starts fully remote and will transition to a hybrid model after the new headquarters opens, with flexibility for in-person engagement as needed.

Qualifications

• Previous experience supporting a CEO or senior leader in a fast-paced setting.
• Excellent organizational skills and attention to detail.
• Ability to manage confidential information with discretion.
• Strong written and verbal communication.

Responsibilities

• Strategically manage the CEO’s calendar and commitments.
• Coordinate internal and external meetings, travel, and events.
• Prepare for meetings with context, materials, decisions, and follow-ups.
• Prioritize CEO involvement and delegable items to optimize time.
• Draft and coordinate executive communications and meeting materials.
• Support internal communications from CEO/COO and leadership teams.
• Assist with onboarding, HR-related schedules, and HQ operations as needed.
• Collaborate with leadership to plan town halls and company events.

Skills

Calendar management

Executive support

Communication

Microsoft 365

Confidentiality

Education

Bachelor’s degree or equivalent professional experience

Tools

Microsoft 365

Job description

WorkWell Consulting Group is a fast-growing, multidisciplinary consulting firm that helps organizations move from strategy to execution with clarity, speed, and impact.

We combine the expertise and rigor of a large consulting firm with the agility, flexibility, and personal approach of a boutique firm. Our integrated System of Services spans strategy and transformation, change adoption, process and technology modernization, business and workforce enablement, and compliance and regulatory risk management.

At WorkWell, we are highly collaborative, practical, entrepreneurial, and focused on outcomes. Our team works closely with clients to solve complex problems, lead meaningful change, and deliver work that makes a lasting impact.

As we continue to grow, we are also investing in the people, leadership, infrastructure, and operating rhythms that will support WorkWell’s next chapter.

Role Description

WorkWell Consulting Group is seeking an exceptional Executive Assistant to join our team in Charlotte, NC.

This is a full-time role for someone based in the Charlotte metro area. The position will be fully remote to start while WorkWell’s new Charlotte headquarters is under construction. Once our headquarters opens, currently targeted for May 2027, the role will transition to a hybrid model with a more regular onsite presence to support our CEO, leadership team, employees, and headquarters operations.

Even after the transition to hybrid, we expect to maintain flexibility as appropriate based on business needs and the nature of the work.

Before the headquarters opens, occasional in-person participation may be needed for leadership meetings, company events, employee onboarding, candidate meetings, offsites, or other business needs in the Charlotte area.

This role will primarily support our CEO/Co-Founder while also working closely with our COO and broader leadership team.

This is not a traditional administrative role. We are looking for someone who can become a trusted extension of the CEO—someone who is highly organized, exceptionally responsive, proactive, resourceful, and comfortable operating in a fast-moving entrepreneurial environment.

A significant focus of the role will be the strategic management of the CEO’s calendar, priorities, and commitments. This person should be able to understand the business well enough over time to help prioritize where the CEO’s time is best spent, anticipate upcoming needs, prepare for important meetings, and ensure commitments and follow-ups do not fall through the cracks.

The role will also support broader executive operations, employee onboarding, internal communications, leadership meetings, company events, and occasional headquarters operations.

As WorkWell continues to grow, there will also be opportunities for this role to provide targeted support to other members of the leadership team.

Key Responsibilities

• Strategically manage the CEO’s complex and frequently changing calendar, ensuring time is aligned with the company’s highest priorities.
• Coordinate internal and external meetings, travel, events, and executive logistics.
• Proactively prepare the CEO for important meetings by gathering context, materials, outstanding decisions, and relevant follow-up items.
• Manage incoming requests and help prioritize what requires CEO involvement versus what can be delegated or addressed elsewhere.
• Track executive commitments, decisions, and action items and help ensure timely follow-through.
• Draft, edit, and coordinate executive correspondence, presentations, meeting materials, and other communications.
• Support internal communications from the CEO and COO, including company updates, announcements, meeting communications, and follow-ups.
• Help coordinate leadership meetings, Town Halls, planning sessions, and other company-wide meetings and events.
• Support employee onboarding by coordinating schedules, introductions, materials, technology, office logistics, and first-week experiences in partnership with HR and hiring leaders.
• Help ensure new employees experience a thoughtful, organized, and welcoming introduction to WorkWell.
• Coordinate cross-functional follow-ups and special projects that span multiple leaders or teams.
• Create simple trackers, summaries, agendas, briefing documents, and other tools that help keep executive priorities moving.
• Provide occasional support for WorkWell headquarters operations, including executive meetings, visitors, onsite events, vendor coordination, and office-related needs.
• Maintain highly confidential information with discretion and sound judgment.
• Anticipate needs, identify potential issues, and proactively solve problems before they require executive attention.
• Over time, provide targeted administrative and operational support to the COO and other leaders as capacity and business needs evolve.

Qualifications

• Previous experience supporting a CEO, founder, entrepreneur, C-suite executive, or other senior leader in a fast-paced environment.
• Demonstrated ability to manage complex calendars, competing priorities, changing schedules, and confidential information.
• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills, including the ability to draft polished executive communications.
• High level of responsiveness, follow-through, and personal accountability.
• Ability to anticipate needs and take initiative without requiring detailed direction.
• Strong judgement and the ability to determine when to independently handle an issue and when to elevate.
• Ability to operate effectively in an entrepreneurial environment where priorities can shift quickly.
• Strong interpersonal skills and the ability to interact confidently and professionally with employees, clients, executives, candidates, vendors, and external partners.
• Comfort moving between strategic executive support and highly tactical execution.
• Advanced proficiency with Microsoft 365 and other productivity and collaboration tools.
• Comfortable adopting new technology and AI-enabled tools to improve efficiency and executive effectiveness.
• Experience supporting employee onboarding, internal communications, executive meetings, or company events is preferred.
• Experience in consulting, professional services, financial services, or another fast-paced client-focused environment is a plus.
• Bachelor’s degree or equivalent professional experience preferred.
• Must be based in the Charlotte, NC metro area and available for periodic in-person work as business needs require.

What We’re Looking For

The right person for this role is someone who naturally creates order out of complexity.

You move quickly. You close loops. You notice what others miss. You don’t wait to be told every next step, and you are comfortable figuring things out when the answer isn’t immediately obvious.

You understand that excellent executive support is not simply about managing a calendar—it is about understanding priorities, anticipating needs, protecting time, making connections, and helping an executive and organization operate more effectively.

You are also willing to jump in when something needs to get done. Whether that means preparing for an important client meeting, coordinating a new employee’s first day, drafting a company communication, solving an office logistics issue, or tracking down an outstanding action item, you approach the work with the same level of ownership and urgency.

Most importantly, we are looking for someone who doesn’t just want to support the work.

We are looking for someone who helps make the work happen.