Senior Executive Administrator

FICO; San Jose (CA); On-site; USD 81,000 - 127,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Work-life balance

Employee resource groups

Social events

Job summary

FICO in Menlo Park, CA is seeking a Senior Executive Administrator to provide primary support to the President of Software and assist other executives as needed. You will manage complex global travel, calendar, and meeting logistics across time zones, and prepare executive materials with discretion and professionalism.

Ideal candidates will demonstrate outstanding communication, strong organizational skills, and experience supporting C-suite leaders in a fast-paced, global environment.

Qualifications

• Provide executive-level administrative support to senior leaders in a global, fast-paced setting.
• Demonstrate confidentiality, discretion and professional judgment in all communications.
• Proven ability to manage complex travel logistics and T&E processing with minimal oversight.

Responsibilities

• Provide primary administrative support to the President of Software, with overflow to other executives.
• Manage real-time adjustments to complex global travel itineraries and related logistics.
• Own calendar management and meeting scheduling across multiple time zones.
• Process travel and expense reports with accuracy and timeliness.
• Prepare executive-level presentations and materials for leadership and board audiences.
• Provide backup office support for the Menlo Park, CA office when needed.

Skills

Executive support

Travel logistics

Communication

Interpersonal skills

Organizational skills

Microsoft Office

Apple applications

Proactive initiative

Presentation prep

Education

Bachelor's degree in business/related field

Tools

Microsoft Office

Apple applications

Job description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfil your career potential!

The Opportunity

As a Senior Executive Administrator, you will provide primary administrative support to the President of Software, along with overflow assistance to other executives as needed. You will oversee complex global travel, expense processing, calendar, and meeting logistics across time zones. Working independently, you will deliver consistently reliable, high-quality support in a fast-paced, rapidly evolving environment — exercising sound judgment, discretion, and professionalism across both business needs and periodic personal coordination.

What You'll Contribute

Provide primary administrative support to the President of Software, with overflow assistance to other executives as needed, working independently to deliver reliable support across a broad range of responsibilities. Manage and arrange real-time adjustments to complex global travel itineraries, including commercial and private air travel and related logistics. Own day-to-day calendar management and meeting scheduling across internal and external participants and multiple time zones, resolving conflicts independently. Process travel and expense (T&E) reports with accuracy and timeliness, ensuring full compliance with company policy. Communicate on the President of Software's behalf with internal and external stakeholders, exercising sound judgment on tone, content, and timing. Oversee scheduling, agenda preparation, and logistics for recurring leadership team meetings, including gathering and distributing materials. Prepare and refine executive-level presentations and materials, ensuring they are polished and ready for leadership, client, and board audiences. Provide support for periodic personal coordination needs, ensuring seamless management of the executive's time and commitments. Provide backup office-support coverage for the Menlo Park, California office when the Office Administrator is out-of-office.

What We're Seeking

Demonstrated experience providing administrative support to senior executives in a global, fast-paced environment. Exceptional written and verbal communication skills, with the ability to compose and manage confidential, time-sensitive correspondence. Proven ability to manage complex global travel logistics and T&E processing independently and with minimal oversight. Strong relationship-building and interpersonal skills, with the ability to engage professionally with C-suite executives, board members, clients, and vendors. Sharp organizational skills and attention to detail, with the ability to prioritise competing, time-sensitive demands across a fast-moving executive calendar. Proficiency with Microsoft Office applications, including Outlook, Word, and Excel; additional proficiency with Apple applications is a strong plus. Self-motivated with strong initiative, addressing needs proactively rather than waiting for direction. Ability to gather and synthesize information from multiple sources into clear, executive-ready presentation formats. Bachelor's degree, preferably in business, communications, or a related field, or equivalent demonstrated experience supporting senior executives.

Our Offer to You

An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

Highly competitive compensation, benefits and rewards programmes that encourage you to bring your best every day and be recognised for doing so.

An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

The targeted base pay range for this role is: $80,500 to $126,500 with this range reflecting differences in candidate knowledge, skills and experience.

#LI-RR1 #LI-remote

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organisation in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimisation, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment.

We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity.

We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, colour, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Research has shown that women and candidates from under-represented communities may not apply for an opportunity if they don’t meet all stated qualifications.

While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy

FICO powers decisions that help people and businesses across the world prosper. Founded in 1956, FICO has been the trusted backbone of financial decisioning for more than seven decades.

We empower businesses worldwide with applied intelligence and advanced analytics to transform complex data into fair, explainable, and actionable decisions — enabling smarter outcomes, stronger customer relationships, and sustainable growth.

FICO clients include more than half of the top 100 banks in the world, more than 600 personal and commercial line insurers in North America and Europe, 400+ retailers and general merchandisers, all of the 100 largest U.S. credit card issuers, and more.

FICO is a global leader in analytics software, empowering businesses to make smarter, faster decisions through cutting-edge data science, machine learning, and AI.

Creators of the iconic FICO® Score — the standard in credit decisioning — and recognised in both the Forrester Wave™ and Gartner® Magic Quadrant™ for its decision intelligence.

FICO delivers a powerful platform built on Applied Intelligence, combining advanced analytics with explainable AI to drive transparency, reduce risk, and enable hyper-personalised customer experiences at scale.

Trusted by organisations across financial services, insurance, payments, and beyond, FICO turns data into decisions that matter.