Senior Executive Administrative Assistant - Real Estate Banking

J.P. Morgan; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Join a leading financial institution as an Executive Administrative Assistant within Commercial Banking. You will manage busy executives' calendars, plan local events, and provide on-site support. The role calls for at least 3 years of administrative experience, strong organization skills, and a commitment to top-tier client service. Note that this position requires full-time office presence, as hybrid options are not supported.

Qualifications

• Minimum 3 years of administrative support experience required.
• Fluency in Microsoft Office and effective travel planning skills.
• Project and event management experience preferred.

Responsibilities

• Manage complex calendars and arrange travel plans for leaders.
• Support local event planning and employee engagement activities.
• Maintain confidential data and ensure excellent client service.

Skills

Organizational Skills

Communication

Problem Solving

Self-motivated

Interpersonal Skills

Tools

Microsoft Office

Salesforce

Job description

Become an integral part of the Commercial Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Administrative Assistant within Commercial Banking, you will manage busy calendars, travel, plan and assist with local events and projects for the business. You will tap into your thought leadership to manage priorities, ensure efficient use of executives’ time, and collaborate closely with colleagues to ensure robust on-site support and backup coverage. You will also work with key stakeholders in the business, partner with various teams. to complete projects.

Job responsibilities:

• Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc.

• Support local event planning and execute as needed and/or support local employee engagement activities such as team recognition, events, etc.

• Support the physical site support demands required including phone coverage, assistance with new hire integration, facilities maintenance, supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, ensuring superior client service at all times.

• Provide general team support such as time keeping, training tracking, and assist in ad hoc projects as needed.

• Maintain confidential data, enforce internal controls, and comply with policies and procedures.

• Support Salesforce or other LOB reporting activity within scope for role and simple reporting for the business such as pulling canned reports and scorecards.

Required qualifications, capabilities and skills:

• At least 3 years of administrative support experience with background in a client facing sales and financial services environment

• Strong organizational skills and ability to work independently in a demanding, changing and fast paced environment

• Effective travel planning skills and knowledge

• Self-motivated, personal leadership, ability to be discrete, highly collaborative and team oriented

• Effective interpersonal skills and excellent communication - confident, organized, and clear

• Fluent in Microsoft Office, PitchPro and Adapts easily to process changes and learns new technologies

• Project and event management experience

• Service oriented and able to greet clients, distribute packages, restock pantry items, and other floor duties as required.

• Strong knowledge of invoice payment processing and/or Sponsorship and Donation processes

• Commitment to customer service and ability to work in team-oriented environment tied to solid judgment, decision making and problem-solving skills

• Collaborate effectively with colleagues and team members, assisting with projects and tasks as needed

***Note: this role requires five days in the office (Mon-Fri) and will not support Hybrid options.