Senior Executive Administrative Assistant

JPMorganChase; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorganChase is seeking a Senior Executive Administrative Assistant within Commercial & Investment Banking to act as a trusted partner for senior leaders. You will protect executive time, manage highly complex calendars and travel, and prepare leaders for key engagements.

Success requires exceptional judgment, discretion, executive presence, technology fluency, and the ability to anticipate needs and influence outcomes with limited direction, while collaborating across a global network.

Qualifications

• Five+ years of executive-level administrative support.
• Experience managing complex calendars and international travel.
• Excellent judgment, discretion and professional presence.
• Strong written and verbal communication and relationship-building.
• Proficiency with Microsoft 365 and approved firm tools.

Responsibilities

• Anticipate needs and protect executive time for leaders.
• Screen and manage communications with employees, clients and stakeholders.
• Own complex calendars and domestic/international travel; resolve conflicts.
• Plan and execute market visits, leadership meetings and events.
• Coordinate across the executive organization to ensure follow-through.
• Draft and coordinate communications, materials, and briefing documents.
• Prepare meetings and track action items and deliverables.
• Provide onsite support and office logistics as needed.
• Process expense reports and ensure policy adherence.
• Leverage tools to improve workflows while handling sensitive matters.

Skills

Executive support

Calendar management

Travel coordination

Communication

Discretion & judgment

AI tools usage

Team mentorship

Strategic alignment

Tools

Microsoft 365

AI tools (LLMs)

Job description

Job Description

Join the Commercial & Investment Bank to support a senior leaders operate at your best. You will serve as a trusted partner, anticipate priorities, and coordinate across a broad network of domestic and international colleagues, clients, and stakeholders to enable executive and organizational effectiveness.

As a Senior Executive Administrative Assistant in Commercial & Investment Banking, you will act as an extension of one or more senior executives. You will protect executive time, manage highly complex calendars and travel, prepare leaders for key engagements, and maintain alignment across a dynamic organization. Success in this role requires exceptional judgment, discretion, executive presence, technology fluency, and the ability to anticipate needs and influence outcomes with limited direction.

Job Responsibilities

• Act as a trusted partner to supported executives by anticipating needs, understanding business priorities, and recommending sequencing/trade-offs to protect executive time.
• Manage and screen incoming interactions on behalf of executives, serving as a professional liaison with employees, clients, senior leaders, and external stakeholders.
• Own highly complex calendars and domestic/international travel, proactively resolving conflicts, adjusting plans, and ensuring leaders are prepared for each engagement.
• Lead end-to-end planning and execution for market visits, leadership meetings, Town Halls, client engagements, and other high-visibility events.
• Serve as a central coordination point across the executive organization, partnering with business management, communications, finance, and other stakeholders to maintain alignment and follow-through.
• Draft, edit, and coordinate internal/external communications, presentations, briefing materials, reports, and executive-ready documents.
• Manage meeting preparation and follow-up, including agendas, materials, stakeholder input, action items, and deliverables.
• Provide hands-on onsite support (especially in smaller offices), including visitor/phone coverage, new-hire integration, facilities coordination, mail/package handling, and conference-room/pantry support.
• Support local office logistics and events, including ordering/stocking supplies, food orders, room setup/takedown, and greeting/escorting clients and guests.
• Prepare and process expense reports, interpret requirements, resolve complex exceptions, and promote adherence to firm policies and controls.
• Leverage Microsoft 365 and other approved firm tools to organize information, improve workflows, prepare reporting, and increase executive/team efficiency while handling sensitive matters with discretion and strict compliance with data-handling and internal controls.

Required Qualifications, Capabilities, And Skills

• At least five years of experience providing executive-level administrative support in a fast-paced professional environment.
• Demonstrated success managing highly complex calendars, international travel, senior-level engagements, and competing priorities with limited direction.
• Exceptional judgment and discretion, with the ability to navigate ambiguity, recognize risk, and make timely decisions in sensitive situations.
• Excellent written and verbal communication skills, executive presence, and the ability to build trusted relationships across all levels of an organization.
• Strong organizational, project coordination, and problem-solving skills, with consistent attention to detail and follow-through.
• Advanced proficiency with Microsoft 365 and the ability to learn and apply new technologies and approved firm tools.
• Demonstrated proficiency using approved artificial intelligence and large language model tools to synthesize information, draft and refine communications, prepare meeting materials, organize priorities, and streamline recurring work, while verifying outputs and complying with confidentiality, data privacy, and firm policies.
• Ability to provide informal leadership, mentor administrative colleagues, and promote effective collaboration and continuity of support.

Preferred Qualifications, Capabilities And Skills

• Experience supporting senior leaders in financial services, a client-facing environment, or another highly regulated industry.
• Extensive experience coordinating international travel across multiple countries and cultures.
• Experience coordinating large-scale events, market visits, Town Halls, or complex client engagements.
• Experience preparing executive communications, presentations, reporting, scorecards, or briefing materials.
• Experience partnering with business management, communications, finance, or other senior stakeholder groups.
• Experience working with artificial intelligence (AI) tools and large language models to synthesize information and streamline output.
• This role requires working in the office five days per week, Monday through Friday, and is not eligible for a hybrid schedule.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.