Senior Exchange & Messaging Administrator

National Associates, Inc.; Washington (District of Columbia); On-site; USD 75,000 - 90,000; Full time

Job summary

National Associates, Inc. is seeking a Senior HelpDesk Technician for a contract position in Washington, D.C. The role involves providing Microsoft Exchange support and requires a minimum of 5 years of IT enterprise support experience, including 3 years with Microsoft Exchange.

The successful candidate will engage with various organizational levels and needs to have strong communication, analytical, and problem-solving skills. Experience with Active Directory and Unified Messaging is essential.

Qualifications

• 5 years of IT enterprise support experience, with 3 years supporting Microsoft Exchange.
• Solid working knowledge of enterprise messaging environments such as AD and LDAP.
• Strong communication skills and team-oriented approach.

Responsibilities

• Deliver Microsoft Exchange support to employees.
• Administer mailboxes and user accounts.
• Troubleshoot to resolve mail delivery issues.

Skills

Microsoft Exchange

Active Directory

Unified Messaging

Troubleshooting

Customer Service

Analytical/problem solving

Tools

Blackberry Enterprise Server

Quest Active Roles

Air WATCH

Job description

National Associates, Inc. is seeking a Senior HelpDesk Technician for a contract position in Washington, D.C. The role involves providing Microsoft Exchange support and requires a minimum of 5 years of IT enterprise support experience, including 3 years with Microsoft Exchange.

The successful candidate will engage with various organizational levels and needs to have strong communication, analytical, and problem-solving skills. Experience with Active Directory and Unified Messaging is essential.