Senior Events & Training Operations Leader

INCLUDEnyc; New York (NY); Hybrid; USD 85,000 - 90,000; Full time

Job summary

INCLUDEnyc is seeking a Senior Manager of Events and Training Operations in New York. You will manage workshop scheduling and event planning, developing systems to allocate resources for changing program needs.

You’ll collaborate with Programs, partners, and vendors to ensure high-quality events that meet grant/contract requirements and community needs. The role blends in-person, hybrid, and virtual event management, requiring strong organizational and leadership skills.

Qualifications

• Bachelor’s Degree in a relevant field required.
• Minimum 7 years of relevant experience.
• At least 3 years in a supervisory role in education or human services.
• Strong project and event management skills from planning to implementation.
• Hybrid schedule with at least 2 in-person days per week; ability to adapt to changing needs.

Responsibilities

• Lead event planning for INCLUDEnyc’s annual events in collaboration with cross-departmental staff.
• Oversee coordination of in-person, hybrid, and virtual workshops and trainings.
• Oversee scheduling and staffing of external community outreach events.
• Ensure timely, accurate event details and communications with workshop host partners.
• Collaborate to ensure training materials reflect families' needs and funders’ requirements.
• Support production of webinars, videos, and other information resources.
• Build and maintain community training and referral partnerships.
• Plan on- and off-site community events around New York City; manage calendars and materials.
• Supervise up to two full-time staff on the Operations team; support performance improvement.

Skills

Event planning

Staff supervision

Budget management

Data-driven program development

Communication

Project management

Cross-functional collaboration

Education

Bachelor’s Degree

Master’s Degree (preferred)

Job description

INCLUDEnyc is seeking a Senior Manager of Events and Training Operations in New York. You will manage workshop scheduling and event planning, developing systems to allocate resources for changing program needs.

You’ll collaborate with Programs, partners, and vendors to ensure high-quality events that meet grant/contract requirements and community needs. The role blends in-person, hybrid, and virtual event management, requiring strong organizational and leadership skills.