Senior Events & Client Experience Coordinator

University of Louisville; Louisville (KY); Sur place; USD 34 000 - 41 000; Plein temps

Résumé du poste

The Events Coordinator IV at the Delphi Center for Teaching and Learning within the University of Louisville is responsible for managing a portfolio of 200+ events per year, from initial inquiry through execution and wrap-up. You will work with clients, ECS team, and vendors to ensure a seamless experience and optimal event outcomes.

Role requires a Bachelor's degree and 5 years' relevant experience in event coordination, with strong MS Outlook/Word skills and familiarity with momentus/Visio.

Qualifications

• Bachelor's degree in a related field or equivalent combination of education and experience.
• Minimum 5 years' direct experience booking and coordinating meetings and events for an event venue.
• Experience using Momentus event management software is a plus; familiarity with Visio is a plus.
• High competence with Microsoft Outlook and Word; basic competence with Excel.

Responsabilités

• Event Booking: qualify and book events; produce confirmations; manage documentation and pricing; coordinate with sales to ensure seamless handoff.
• Event Management: coordinate room setups, catering, AV; update Ungerboeck with event details; liaise with clients and staff to ensure flawless execution; manage billing readiness.
• Department Support: track inquiries in Momentus; contact previous year bookings for rebooking; share marketing content and client success stories; support team meetings and process improvements.

Connaissances

Event coordination

Customer service

Sales support

Formation

Bachelor's degree

Outils

Momentus

Outlook

Word

Excel

Visio

Description du poste

The Events Coordinator IV at the Delphi Center for Teaching and Learning within the University of Louisville is responsible for managing a portfolio of 200+ events per year, from initial inquiry through execution and wrap-up. You will work with clients, ECS team, and vendors to ensure a seamless experience and optimal event outcomes.

Role requires a Bachelor's degree and 5 years' relevant experience in event coordination, with strong MS Outlook/Word skills and familiarity with momentus/Visio.