Senior Event & Volunteer Coordinator

Hospice Buffalo; Bellevue (NY); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

401k with match

Health insurance (vision copay or HDHP

HSA contributions

Dental Insurance

FSA

PTO & NYS sick leave

Tuition Assistance

And Much More!

Job summary

Hospice Buffalo is seeking a Senior Event & Volunteer Coordinator to implement a comprehensive special events program and lead a volunteer team for major fundraising events.

The role collaborates with the Foundation leadership and the Special Events Manager to strengthen donor relationships, recruit volunteers, and manage communications across multiple platforms. Bachelor's degree and 2+ years in volunteer events are required.

Qualifications

• Bachelor's Degree required.
• Minimum of two years volunteer engagement and event experience.
• Experience with fundraising database software, preferably Blackbaud NXT.

Responsibilities

• Serve as the primary contact for event volunteers with clear communication and role assignments.
• Recruit, engage, and steward the volunteer team for four major events.
• Develop volunteer communications and materials (email updates, signup tools, instructions).
• Collaborate with the Director of Development and Volunteer Services Manager to deepen engagement and donor stewardship.
• Plan and support four major events: Bouquet Sale, Memorial Walk, Harvest Fest, Light-A-Life.
• Oversee on-site production, logistics, and event software/tools as needed.
• Maintain accurate donor and volunteer records in Raiser's Edge.

Skills

Volunteer engagement

Event coordination

Communication

Donor relations

Education

Bachelor's Degree

Tools

Blackbaud NXT

Job description

What's in it for you? Hospice offers a Robust Total Rewards Package

• Employer 401k contribution regardless of employee participation, and match on employee contributions there after
• Health Insurance with vision component copayment plan, or high deductible plan (FT status)
• HSA with high deductible health plan twice annual Employer contribution (FT status)
• Dental Insurance (FT status)
• Flexible Spending Account (FT status)
• Paid Time Off PTO & NYS Sick Leave
• Tuition Assistance Program
• And Much More!

8am-4pm Monday-Friday. May be called upon to work beyond the normal work day

$23.50 - $31.00/per hour depending on experience

The Senior Event & Volunteer Coordinator works with the Special Events Manager and Foundation leadership in implementing a comprehensive special events program while also serving as lead in recruiting and managing a team of volunteers for special event needs.

Essential Duties and Responsibilities:

• Serve as the primary point of contact for special event volunteers, providing clear, timely, and consistent communication before, during, and after each event, including role assignments, shift details, updates, and thank-yous.
• Recruit, engage, and steward the special event volunteer team, building lasting relationships that keep volunteers informed, motivated, and connected to our mission.
• Develop and manage volunteer communication channels and materials, such as email updates, sign-up tools, event-day instructions, and follow-up messages.
• Partner with the Director of Development and the Volunteer Services Manager to identify ways to deepen volunteer engagement while cultivating and stewarding donors within the volunteer community.
• Play a vital planning role for four major events: Bouquet Sale, Memorial Walk, Harvest Fest, and Light-A-Life.
• Follow event work plans and support on-site production and logistics for each major event.
• Oversee event software and online platforms as needed, including One Cause online auction and website creation, event fundraising platforms, and similar tools.
• Assist in managing the Hospice Helpers program, including strategies to recruit, retain, and recognize third-party fundraisers.
• Support relationships with event committees and vendors as needed.
• Maintain accurate records in Raiser's Edge, documenting interactions and activity for donors (corporate and individual) and volunteers.

Qualifications:

Education/Certification

• Bachelor's Degree

Experience

• Minimum of two years volunteer engagement and event experience
• Experience with fundraising database software, preferably Black Baud NXT.