Senior Event Technology Manager

Meetprestige; Minneapolis (MN); Remote; USD 75,000 - 85,000; Full time

Job summary

An established industry player is seeking a Senior Event Technology Manager to enhance event experiences through innovative technology solutions. In this dynamic role, you will work closely with clients to design and implement engaging event websites and applications while ensuring adherence to quality standards and timelines. Your expertise in event planning and project management will be crucial as you navigate the complexities of attendee management and event promotion. This role offers an exciting opportunity to leverage your skills in a supportive and collaborative environment, where your contributions will directly impact the success of various events and meetings. Join a forward-thinking team dedicated to delivering exceptional service and creating memorable experiences for clients and participants alike.

Benefits

National Medical Coverage Options

Dental and Vision

401k

Short- and Long-Term Disability

Educational & Adoption Assistance Program

Employee Assistance Program and Wellbeing

Qualifications

• Experience in event planning and project management is essential.
• Strong computer skills and familiarity with Cvent technology preferred.

Responsibilities

• Collaborate with clients to create event websites and apps.
• Manage attendee experiences and support event administration tasks.

Skills

Event Planning

Project Management

Customer Service

Communication

Multi-tasking

Organizational Skills

Education

High School Diploma or G.E.D.

Tools

Cvent

DocuSign

Job description

Who is Prestige?

Prestige Global Meeting Source, founded in 1986, provides site selection and event services to clients. Our experienced sales partners work to find and contract the best possible hotels, resorts, DMCs and cruises for groups and continue through to full-service event development and management.

Location:

Remote

Compensation:

The salary range for the role is $75,000 - $85,000 per year depending on experience.

What will I do?

The Senior Event Technology Manager will collaborate with clients to create event websites and apps according to specified requirements, ensuring adherence to established processes, timelines, and quality standards. Manage and maintain resources for technology builds, facilitate attendee experiences through effective website and registration site design, and handle event promotion and communication. Additionally, stay current with Cvent technology, assist with account administration, and train Associate Program Managers. Also, support event administration by acting as a subject matter expert, assisting with technology and Cvent accounting tasks, and supporting leadership with special projects and tech research as needed.

Position Responsibilities:

• Work with clients to build their event website and/or event app per the specifications outlined in the SOW.
• Follow established process, timeline, and quality control procedures throughout the building of the website and/or app.
• Maintain files and resources on all technology builds to assist with ease in replicating future products.
• Facilitates attendee experience through website & registration site design, event promotion and communication, and attendee management to support needs related to meeting attendance (e.g., accommodation requests, RSVPs for sessions, travel manifests).
• Stay up to date on CVENT technology though online and in person training.
• Assist with administration of Cvent account and libraries.
• Assist with training Associate Program Managers on Cvent responsibilities.
• Other duties and responsibilities as needed or assigned.

Event Administration (25%):

• Act as subject matter expert on designated tools and processes that enhance overall Event Services productivity and customer experience (i.e. DocuSign).
• Assist Director, Event Services Administration with technology and accounting tasks that enhance Event Services productivity and customer experience (i.e. Cvent fee/financial reporting and reconciliation assistance, Process Folders, Onboarding).
• Support Event Services leadership with special projects as assigned and as workload allows.
• Research tech options other than Cvent when required/requested.
• Other duties and responsibilities as needed or assigned.

Required Education and Experience:

• High School Diploma or G.E.D.
• Organized and some experience with event planning and/or project management.
• Excellent computer skills. Cvent technology preferred, training will be provided to supplement current knowledge.
• Ability to effectively communicate, work independently, and collaborate in a team environment.
• Strong customer service, multi-tasking, and organizational skills.
• Embraces the spirit of hospitality and strives to create the best experience for clients, participants, and co-workers.

Benefits to working for Prestige:

• National Medical Coverage Options
• Dental and Vision
• 401k
• Short- and Long-Term Disability
• Educational & Adoption Assistance Program
• Employee Assistance Program and Wellbeing

Let us help save you time and make your meeting or event a success!

221 North First Street, Suite 200
Minneapolis, MN 55401