Senior Event Planner & Client Success Lead

University of Georgia; Athens (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

University of Georgia Center for Continuing Education & Hotel is seeking a Senior Event Coordinator to manage a high-profile event portfolio, respond to business opportunities, and coordinate all aspects of events from inquiry to completion. You will work closely with clients, interns, and internal teams to ensure profitable, seamless events and outstanding service.

The role requires a Bachelor’s degree with 2 years of professional experience, strong communication, and a proven ability to upsell

Qualifications

• Bachelor's degree in a related field or equivalent and 2 years of professional experience
• Strong communication skills in both written and oral forms
• Ability to manage multiple projects and document communications with clients
• Proven ability to upsell and secure repeat bookings
• Ability to work beyond standard hours as needed to service accounts

Responsibilities

• Manage high-profile event portfolio as assigned by Event Coordination Manager
• Respond promptly to business opportunities via phone or email
• Research facility availability and profitability for serviceability
• Oversee and mentor student interns
• Lead complex virtual conference requests and client communications
• Sell facility services and coordinate event logistics from start to finish
• Provide onsite pre-event tours and meetings for prospective clients
• Coordinate with hotelReservations, room blocks, menus, and A/V needs

Skills

Upselling bookings

Communication

Organization

Customer service

Independent work

Office software

Financial reports

CRM

PMS/Facility systems

Education

Bachelor's degree or equivalent

Tools

PMS

CRM

Event/Facility mgmt systems

Job description

University of Georgia Center for Continuing Education & Hotel is seeking a Senior Event Coordinator to manage a high-profile event portfolio, respond to business opportunities, and coordinate all aspects of events from inquiry to completion. You will work closely with clients, interns, and internal teams to ensure profitable, seamless events and outstanding service.

The role requires a Bachelor’s degree with 2 years of professional experience, strong communication, and a proven ability to upsell