Senior Event Manager - Hilton Minneapolis

Hilton Worldwide, Inc.; Minneapolis (MN); On-site; USD 59,000 - 64,000; Full time

Job summary

An established industry player is seeking a Senior Event Manager to oversee and coordinate high-profile events at a premier hotel in downtown Minneapolis. This role involves meticulous planning and execution of complex events, ensuring seamless transitions between sales and service. The ideal candidate will possess exceptional communication skills, a knack for conflict resolution, and a passion for delivering outstanding guest experiences. Join a dynamic team that values career growth and offers a range of exceptional benefits, including a generous paid time off policy, health care options, and opportunities for professional development. This is your chance to make a significant impact in the hospitality industry!

Benefits

DailyPay access

Health care coverage options

Quarterly Team Bonus

Discounted parking

Complimentary Team Member meals

401(k) plan with company match

Hilton stock purchase plan

Career growth and development

Recognition and rewards programs

Go Hilton travel discount program

Qualifications

• Proven experience in event management and coordination.
• Strong communication skills and ability to resolve conflicts.

Responsibilities

• Coordinate all aspects of hotel events from pre-event to post-event.
• Maximize revenue through upselling and enhancing event experiences.

Skills

Event Planning

Communication Skills

Conflict Resolution

Sales Skills

Problem Solving

Education

Bachelor's Degree in Hospitality Management or related field

Tools

Event Management Software

Job description

Job Description - Senior Event Manager - Hilton Minneapolis (HOT0BB5Z)

Job Number:

HOT0BB5Z

Work Locations

Hilton Minneapolis 1001 Marquete Ave Minneapolis 55403

The Hilton Minneapolis is located in the heart of downtown, directly connected by covered skyways to the Minneapolis Convention Center and Orchestra Hall. This makes it a great location for all events and groups coming into our beautiful city!

What will I be doing?

As Senior Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments, and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following turnover on property and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

1. Organize, plan, and prioritize your duties by developing plans and goals.
2. Timely communication to internal and external clients via telephone, email, written documents, or in person.
3. Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
4. Demonstrate knowledge of job systems, products, systems, and processes.
5. Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
6. Selling and influencing both internal and external clients.
7. Make decisions and solve problems by analyzing and evaluating the issues and determining the best solution.
8. Ensure high-quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback, and individual coaching when needed.
9. Participate in customer site inspections and assist with the sales process as necessary.
10. Other duties as necessary based on business needs.
11. Regular attendance.

Starting salary range $59,000 - $64,000

When you join the Hilton family, you’ll enjoy outstanding career opportunities and exceptional benefits that can enhance all aspects of your life:

• Access to your pay when you need it through DailyPay (Based on hotel)
• Choose from multiple health care coverage options at 90 days
• Quarterly Team Bonus potential
• Discounted parking
• Complimentary Team Member meals
• 401(k) plan and company match
• Hilton stock purchase plan
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Inclusive family-building and fertility benefits
• Expanded bereavement leave
• Adoption Assistance program
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*Please note, benefits may vary depending on the classification and union status of the position.