Senior Event Coordinator

NET-A-PORTER; Buffalo (NY); Hybrid; USD 65,000 - 79,000; Full time

Benefits offered by this job

Paid time off

Medical and dental insurance

Life insurance

401(k) Plan

Employee Share Purchase Plan

Staff discount

Job summary

LuxExperience in New York seeks an experienced Events Associate to plan and execute high-touch client events across the US, with a focus on luxury markets. You will coordinate venues, vendors, catering, transportation, gifting, and on-site production while partnering with Marketing, Personal Shopping and Events teams.

The role requires 3–5+ years in events or luxury hospitality, exceptional organization, and strong relationship skills.

Qualifications

• 3–5+ years of experience in events, luxury hospitality, fashion, retail, or related field.
• Experience coordinating premium or luxury events and client experiences preferred.
• Highly organized with attention to detail; manage multiple events.
• Strong communication and relationship-building skills.
• Ability to travel and work evenings/weekends as required.

Responsibilities

• Plan and execute high-touch client events and experiences across the US, focusing on key luxury markets.
• Coordinate venues, vendors, catering, transport, gifting, production and on-site execution.
• Partner with Events Manager, Personal Shopping, Marketing to align events with engagement and commercial objectives.
• Manage event timelines, guest lists, RSVPs and communications.
• Build and maintain relationships with external vendors, venues and partners.
• Support budgets, track expenses and process invoices within approved budgets.
• Provide hands-on, on-site support before, during and after events.
• Assist with VIP and EIP client experiences reflecting luxury service standards.
• Track results, attendance and feedback, supporting post-event reporting.
• Stay informed on luxury, fashion, hospitality and cultural trends across markets.
• Travel as required to support events and client experiences.

Skills

Event planning

Vendor management

Luxury hospitality

Communication

Organization

Travel coordination

Microsoft Office

CRM platforms

Tools

CRM platforms

Event management software

Job description

• Support the planning and execution of high-touch client events and experiences across the US, with a primary focus on key luxury markets.
• Coordinate all event logistics, including venues, vendors, catering, transportation, gifting, production and on-site execution.
• Partner closely with the Events Manager, Personal Shopping, Marketing and other internal teams to ensure events support client engagement and commercial objectives.
• Manage event timelines, guest lists, invitations, RSVPs and event communications.
• Build and maintain strong relationships with external vendors, venues and partners.
• Support event budgets, track expenses and process invoices while ensuring events remain within approved budgets.
• Provide hands‑on, on‑site support before, during and after events to ensure a seamless and elevated guest experience.
• Assist with VIP and EIP client experiences, ensuring every detail reflects Mytheresa's luxury service standards.
• Track event results, guest attendance and feedback and support post-event reporting.
• Stay informed on luxury, fashion, hospitality and cultural trends across key West Coast markets.
• Travel as required to support events and client experiences.

What You Will Do

• Support the planning and execution of high-touch client events and experiences across the US, with a primary focus on key luxury markets.
• Coordinate all event logistics, including venues, vendors, catering, transportation, gifting, production and on-site execution.
• Partner closely with the Events Manager, Personal Shopping, Marketing and other internal teams to ensure events support client engagement and commercial objectives.
• Manage event timelines, guest lists, invitations, RSVPs and event communications.
• Build and maintain strong relationships with external vendors, venues and partners.
• Support event budgets, track expenses and process invoices while ensuring events remain within approved budgets.
• Provide hands‑on, on‑site support before, during and after events to ensure a seamless and elevated guest experience.
• Assist with VIP and EIP client experiences, ensuring every detail reflects Mytheresa's luxury service standards.
• Track event results, guest attendance and feedback and support post-event reporting.
• Stay informed on luxury, fashion, hospitality and cultural trends across key West Coast markets.
• Travel as required to support events and client experiences.

Who You Are

• 3–5+ years of experience in events, luxury hospitality, fashion, retail, marketing or a related field.
• Experience coordinating premium or luxury events and client experiences strongly preferred.
• Highly organized with exceptional attention to detail and the ability to manage multiple events and priorities simultaneously.
• Strong communication and relationship‑building skills.
• Comfortable working with high‑profile clients, senior stakeholders and external partners.
• Proactive, solutions‑oriented and able to remain composed in a fast‑paced event environment.
• Strong understanding of luxury service and the expectations of high‑net‑worth clients.
• Proficiency in Microsoft Office; experience with event management or CRM platforms is a plus. Should we change this to Google suite?
• Flexibility to work evenings and weekends as required by the event calendar.
• Ability to travel throughout the West Coast and occasionally to other U.S. markets.
• Must be available to work out of the NYC office, but travel regularly for event needs.

What We Offer

• Annual salary of up to $72,000, dependent upon experience
• Paid time off
• Special leave of absence
• Medical and dental insurance
• Life insurance
• Long-term disability insurance
• Medical and family leave coverage
• 401(k) Plan
• Employee Share Purchase Plan
• Staff discount of up to 30%
• Discounted memberships for selected fitness platforms and gyms
• Language and e-learning courses
• Social Day

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.

If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

Experience Level: AssociateWorkplace Type: Hybrid