Senior ERP Systems Analyst, D365 F&O

City of Redmond; Redmond (WA); On-site; USD 110,000 - 145,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plans

Paid Vacation & Holidays

Employee Assistance Program

Flexible Spending Accounts

Professional development

Job summary

The City of Redmond seeks a Senior Systems Analyst to optimize enterprise applications across the city's departments, focusing on ERP, EAM, HRIS, and permitting systems. You will serve as a liaison between business and IT, delivering user-centered solutions.

You will lead partnerships, translate needs into requirements, and guide ERP integrations using D365 F&O in a hybrid public cloud setting. Benefits include comprehensive coverage and ongoing professional growth.

Qualifications

• Bachelor's degree in computer information systems, business or related field preferred.
• 5 years of experience in analyzing, designing, developing, procuring, testing and maintaining information systems.
• 2 years of experience supporting D365 F&O and HRIS systems preferred.
• 2 years of project management experience.
• Any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities.

Responsibilities

• Build and maintain trusted partnerships with business stakeholders through proactive communication, regular status updates, and early escalation of risks or changes.
• Translate business needs into functional and technical requirements, focusing on the underlying problem before moving to solutions.
• Contribute to the technology roadmap by proactively evaluating systems and identifying opportunities to improve, consolidate, or modernize the platforms your partners depend on.
• Analyze, design, implement, and maintain vendor and in-house developed business applications, including ERP systems.
• Develop training materials, documentation, and deliver end-user training.
• Customize and administer enterprise systems using built-in tools and integrate business applications using data mapping techniques and various technologies.
• Design and maintain databases, reports, and dashboards, and optimize system performance through troubleshooting and root cause analysis.
• Define and document technical standards, procedures, and best practices.
• Stay current on emerging technologies and make recommendations to improve business systems.
• Provide technical guidance on complex issues and oversee application updates, patches, and system modifications to ensure stability and performance.
• Manage vendor relationships, maintenance agreements, warranties, and escalations.
• Lead and/or support projects using established project management practices.
• Lead configuration changes through the City's change management process, bringing forward improvements while holding the controls, testing, and documentation that financial systems of record require.
• Maintain business process maps and cross-functional workflows for assigned systems, and lead process improvement work against them.
• Contribute to active initiatives and support additional divisions and applications as business needs warrant.

Skills

ERP systems

D365 F&O

HRIS/HCM

Stakeholder management

Data integration

SQL/Database

Vendor management

Education

Bachelor's degree in computer information systems, business or related field

Job description

The City of Redmond seeks a Senior Systems Analyst to optimize enterprise applications across the city's departments, focusing on ERP, EAM, HRIS, and permitting systems. You will serve as a liaison between business and IT, delivering user-centered solutions.

You will lead partnerships, translate needs into requirements, and guide ERP integrations using D365 F&O in a hybrid public cloud setting. Benefits include comprehensive coverage and ongoing professional growth.