Senior ERP Implementation Lead — Drive Go-Lives & Value

ECI Software Solutions; United States; On-site; USD 110,000 - 150,000; Full time

Job summary

ECI Software Solutions is seeking a Senior Implementation Consultant for its Deacom ERP platform. You will serve as the primary resource for new customers, leading sessions to capture requirements, perform fit-gap analysis, and configure systems to meet business needs.

You will engineer solutions, conduct testing, and guide data migration while documenting progress and KPI-driven outcomes. Expect travel across the U.S. and Canada, averaging 25% with peaks up to 50% during go-lives and milestones.

Qualifications

• Bachelor's or Master's degree in business, accounting, supply chain, information systems, or equivalent.
• Strong ERP product knowledge; 3+ years of ERP experience preferred.
• Prior experience in software implementation or consultation.
• Understanding of common industry business practices in manufacturing, operations, distribution, and finance.
• Ability to present complex technical concepts clearly and concisely to users with varying levels of technical expertise, via telephone and in person.
• Excellent organizational skills, attention to detail, and a self-motivated drive to deliver high-quality work.
• Excellent presentation and written/oral communication skills.
• Professional presence suitable for direct client interaction by telephone.
• Valid driver's license and/or passport for required travel within the US and Canada.
• Proficiency in Microsoft Office products and Microsoft Windows.

Responsibilities

• Be the primary representative and go-to resource for new customers implementing the Deacom ERP platform.
• Lead customer sessions to identify and document current and future business initiatives, gap analysis, and analytics requirements.
• Deliver the ECI implementation methodology: requirements gathering, fit-gap analysis, system design, and configuration.
• Engineer Deacom solutions based on complex customer requirements.
• Validate concepts and conduct user acceptance testing and pre-implementation testing.
• Provide data migration guidance and data formatting recommendations.
• Deliver consulting recap and activity reporting.
• Drive KPIs to help customers improve their business.
• Travel across the U.S. and Canada (~25% avg, up to 50% during critical phases).

Skills

ERP experience

Client interaction

Presentation skills

MS Office proficiency

Education

Bachelor's or Master's in business/ accounting/ supply chain/ information systems

Tools

MS Project

MS Visio

SQL Server

Job description

ECI Software Solutions is seeking a Senior Implementation Consultant for its Deacom ERP platform. You will serve as the primary resource for new customers, leading sessions to capture requirements, perform fit-gap analysis, and configure systems to meet business needs.

You will engineer solutions, conduct testing, and guide data migration while documenting progress and KPI-driven outcomes. Expect travel across the U.S. and Canada, averaging 25% with peaks up to 50% during go-lives and milestones.