Senior Epic Referrals Cadence Analyst (Hybrid)

Baptist-Health; Bridgewater (FL); Hybrid; USD 95,000 - 120,000; Full time

Job summary

Baptist Health in Jacksonville is seeking a Sr. Epic Cadence/Referrals Application Analyst to bridge operations and IT, focusing on Epic Referral workflows and scheduling across service lines.

You will mentor junior analysts, perform QA and testing, coordinate cross-functional projects, and provide 24/7 application support to ensure reliable referral performance and strong user experiences for patients and staff.

Qualifications

• 1-2 years of project management experience required.
• Minimum of 2 years of related Epic application experience required.
• Experience with Epic Referral, including build, configuration, implementation, and optimization preferred.
• Strong understanding of referral management, patient access, provider-to-provider communication, and scheduling workflows preferred.
• Ability to analyze and translate operational and business workflows into effective application solutions preferred.

Responsibilities

• Lead complex application initiatives, including project management responsibilities, while mentoring junior analysts and promoting operational best practices.
• Provide technical expertise in the development, implementation, and support of highly complex, enterprise-wide, cross-functional applications, integrated applications, and technical projects.
• Analyze and translate referral management, patient access, scheduling, and business workflow requirements into efficient and effective Epic Referral solutions through collaboration with operational leaders, technical teams, and other stakeholders.
• Plan, design, develop, validate, test, implement, evaluate, maintain, and support information system components that meet organizational and operational needs.
• Perform quality assurance and integrated testing of optimization requests, projects, and newly released Epic functionality to ensure system reliability and performance.
• Coordinate projects across applications and develop application-specific enhancements, workflows, and reporting solutions aligned with organizational priorities.
• Provide 24/7 support for applications within assigned areas of responsibility.

Skills

Project management

Epic Referrals

Workflow optimization

Stakeholder comms

Healthcare operations

Education

Bachelor's Degree

High School Diploma

Tools

Microsoft Visio

Job description

Baptist Health in Jacksonville is seeking a Sr. Epic Cadence/Referrals Application Analyst to bridge operations and IT, focusing on Epic Referral workflows and scheduling across service lines.

You will mentor junior analysts, perform QA and testing, coordinate cross-functional projects, and provide 24/7 application support to ensure reliable referral performance and strong user experiences for patients and staff.