Senior Epic Informaticist

Mass General Brigham Health Plan Holding Company, Inc.; Somerville (MA); Hybrid; USD 118,000 - 171,000; Full time

Job summary

Mass General Brigham Health Plan is seeking a Clinical Informaticist Principal to analyze, develop, and support clinical content and Epic configurations, partnering with clinical, operational, and technical teams to drive secure and efficient workflows.

The role leads project plans, monitors build progress, mentors informatics staff, and advances enterprise clinical technology initiatives across the organization.

Qualifications

• Bachelor's degree required; Master's preferred.
• Epic Certification (Security, Link, Healthy Planet, Ambulatory) highly preferred.
• 5–7 years of experience in clinical informatics.

Responsibilities

• Analyze, develop, document, and support clinical content and workflows.
• Lead design, build, test, and optimization of Epic functionality.
• Ensure access, workflow efficiency, data integrity, and operational readiness for Clinical Team users.
• Develop and oversee project plans, monitor progress, and lead remediation initiatives.

Skills

Leadership

Problem-solving

Organizational skills

Strategic thinking

Communication

Education

Bachelor's Degree

Master's Degree preferred

Tools

Epic Certification (Security, Link, Healthy Planet, Ambulatory)

Job description

Job Summary

Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are at the forefront of transformation with one of the world’s leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage. Our work centers on creating an exceptional member experience – a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a welcoming and supportive environment that embraces their unique and varied backgrounds, experiences, and skills. We are pleased to offer competitive salaries and a benefits package with flexible work options, career growth opportunities, and much more.

Responsibilities

Responsible for analyzing, developing, documenting, and supporting clinical content, workflows, and system configuration to advance clinical operations at Mass General Brigham Health Plan. This role will play a key part in the organization's Epic implementation efforts, serving as a clinical informatics subject matter expert and partnering with operational, clinical, and technical teams to design, build, test, and optimize Epic functionality. Particular emphasis will be placed on supporting Epic Security and Link modules to ensure appropriate access, workflow efficiency, data integrity, and operational readiness for Clinical Team users. The Clinical Informaticist Principal will develop and oversee project plans and schedules, monitor build and implementation progress, and lead remediation, enhancement, and demand initiatives. As the subject matter expert for assigned clinical domains, this individual will provide strategic guidance, mentorship, and leadership to other informatics specialists while driving adoption of best practices and supporting successful delivery of enterprise clinical technology initiatives.

Essential Functions

• Manages the process for content development, standardization, coordination, maintenance, and archiving.
• Manages and coordinates the gathering and synthesis of current clinical content, as well as the development of new clinical content.
• Manages content development and helps to inform and build activities between and among work groups.
• Leads assigned work groups and facilitates interactions and communication to arrive at solutions for content development and management.
• Provides coordination and direction to complete assigned clinical content tasks, produce required deliverables, track and resolve issues, and meet relevant project milestones according to the established timeline.

Qualifications

• Education: Bachelor's Degree required and Master's Degree preferred; experience can be considered in lieu of a degree.
• License/Certifications: Epic Certification (Security, Link, Healthy Planet, and Ambulatory) highly preferred.
• Experience: At least 5-7 years of experience in clinical informatics required.

Knowledge, Skills, and Abilities

• Authority-level knowledge of clinical operations and related business processes.
• Excellent leadership and supervisory skills.
• Excellent problem-solving and organizational skills.
• Proficient with standard office technologies and software.
• Strategic and able to quickly understand and discuss situations and challenges.

Additional Job Details (if applicable)

Working Conditions

This is a remote role that will include occasional (2-3x/year) team meetings at the office Monday through Friday, eastern business hours required. Remote workdays require a stable, secure, quiet, and HIPAA-compliant workspace. This will be confirmed via Microsoft Teams video for all employees.

Remote Type

Hybrid Work Location 399 Revolution Drive

Scheduled Weekly Hours 40

Employee Type Regular Work Shift Day (United States of America)

Pay Range $117,707.20 - $171,204.80/Annual

Grade 8

Company Culture

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

8925 Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Company Values

Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.