Senior Epic Business Analyst

Dana-Farber Cancer Institute; Boston (MA); On-site; USD 91,900 - 119,500; Full time

Benefits offered by this job

Inclusive workplace environment

Opportunities for professional development

Health and wellness programs

Job summary

A leading cancer research organization in Boston is seeking a Senior Epic Business Analyst to join their team. The successful candidate will be responsible for translating business needs into efficient workflows, leading advanced troubleshooting, and managing implementations and system stability. With a salary range of $91,900 - $119,500, this role is crucial to fostering innovative solutions and enhancing patient care across departments. Candidates should have significant relevant experience and project management skills.

Qualifications

• 5+ years of relevant work experience, preferably in healthcare finance systems.
• Experience in developing and integrating business processes.
• Epic certification desired or must obtain certification.

Responsibilities

• Analyze workflow issues and translate business needs into effective solutions.
• Lead advanced troubleshooting and ensure system stability.
• Conduct user acceptance testing for upgrades and enhancements.

Skills

Problem-solving skills

Communication

Team collaboration

Project management

Education

Bachelor's Degree in Business, IT, or Healthcare

Tools

Microsoft Office

Visio

Job description

The Senior Epic Business Analyst serves as the subject matter expert for their assigned Epic application, partnering with clinical and operational leaders to translate business needs into scalable, effective workflows and solutions. The role leads advanced troubleshooting, drives implementations and upgrades, and ensures ongoing system stability, performance, and continuous optimization.

This position is funded through September 2028 with the potential for extension.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high‑risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow’s physicians/researchers, and we work with amazing partners, including other Harvard Medical School‑affiliated hospitals.

• Submits and resolves issues in accordance with DFCI issue management processes
• Serves as the liaison to PeC for supported business area and participates in PeC BA meetings
• The Business Analyst may also be asked to lead small to medium projects that cross over multiple teams within the organization.
• Use higher level of experience and the grasp of the “big picture” to handle more complex tasks
• Provides guidance/training to the Associate Business Analyst
• Recommends decisions / solutions to team and Business Analyst Manager to present to PeC
• Participates in vendor and user conferences as directed
• Participate in developing and managing project plans for new applications and/or major upgrades/enhancements
• Plan and conduct user acceptance testing of complex functionality, upgrades and fixes
• Assist in the guidance/training of Associate and Business Analysts
• Research, coordinate and complete special projects as necessary
• Works with other DFCI and PeC teams to research issues and develop solutions including assessing impacts to other areas
• Maintain and promote “best practices” procedures, which follow the business unit’s framework, that guide how applications are supported, configured, upgraded, tested and used
• Provide backup support as necessary for key business operational responsibilities
• Manages implementation of decisions / solutions with team
• Support Credentialed Training activities as needed

• Bachelors Degree in Business, IT, or Healthcare preferred or minimum of 5 years of related work experience
• Minimum of 5 years related experience, including revenue cycle experience with healthcare finance systems.
• Working knowledge of PC applications, e.g. Microsoft Office, Visio
• Solid understanding of workflows relevant to the business team being supported
• Must have experience in developing and integrating business processes.
• Epic certification(s) desired or must obtain Epic Certification as outlined by program requirements.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)

$91,900 - $119,500

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

EEOC Poster