Senior EPG Field Technician & Mentor

Warren CAT; Odessa (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Warren CAT in Odessa, TX seeks an Electrical Power Generation Field Technician III to provide high-quality repair services on CAT equipment, including generators, ATS, switch gear, and UPS. You will diagnose problems, perform engine repairs and startup, and mentor junior technicians.

This role requires a strong customer-service mindset, CDL, 21+ years old, and willingness to travel up to 30%. The company offers a comprehensive benefits package including health, dental, vision, and life insurance.

Qualifications

• High school diploma or GED; five to eight years related experience and/or training; AA in Applied Diesel Technology preferred.
• Strong proactive, intuitive, and interpretive skills to observe, identify, and address problems.
• Excellent customer service skills.
• Strong communication skills in written, verbal, and diagram format.
• Strong leadership and mentoring mentality.
• Clean driving record and CDL for field assignment as required.

Responsibilities

• Consistently complete assigned jobs and tasks to meet flat rate times and re-do metric.
• Work safely and follow WCAT safety policies and procedures.
• Complete related paperwork and access databases required to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
• Follow contamination control and HAZMAT rules and regulations.
• Remove and install parts, disassemble and assemble components, clean and inspect and adjust assemblies with ability to self monitor work quality.
• Working knowledge of CAT generator systems, ATS, switch gear, and UPS.
• Perform load bank and startup of multiple unit power generation.
• Understand and apply CAT reusability guidelines.
• Perform warranty repairs using CAT warranty guidelines.
• Perform engine alignment.
• Timely parts and core returns with appropriate documentation.
• Timely return of warranty parts with appropriate documentation and packaging.
• Accurate and timely service reports, DOT logs and timecards daily.
• This position is required to provide accurate quotes and pricing estimates to the customer.
• Accurately diagnose and troubleshoot problems on gas and diesel engines, give recommendations for repairs and make all critical engine repairs and adjustments.
• Apply specific failure analysis and procedures in determining proper diagnosis
• Test and verify correct operation of all repairs and emission adjustments.
• Mentor EPG Techs I and II as needed.
• Perform engine, components and generator rebuild with no supervision.
• Perform monthly service inspection of service truck and document deficiencies and notify supervisor of any non-compliance repairs required.

Skills

Customer service

Communication

Leadership

Problem solving

Safety oriented

Education

HS diploma/GED

AA in Applied Diesel Tech

Tools

Diagnostic software

Laptops

Crane/rigging

Hydraulic tools

Job description

Warren CAT in Odessa, TX seeks an Electrical Power Generation Field Technician III to provide high-quality repair services on CAT equipment, including generators, ATS, switch gear, and UPS. You will diagnose problems, perform engine repairs and startup, and mentor junior technicians.

This role requires a strong customer-service mindset, CDL, 21+ years old, and willingness to travel up to 30%. The company offers a comprehensive benefits package including health, dental, vision, and life insurance.