Senior Enterprise UX Design Lead (Hybrid)

Bright Horizons Family Solutions; Newton (MA); Hybrid; USD 145,000 - 154,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

401(k) retirement plan

Disability insurance

Life insurance

Tuition assistance

Caregiving support

Job summary

Bright Horizons Family Solutions is seeking a Senior Manager, Enterprise UX Design to drive cross-enterprise design initiatives, lead design system rollouts, and mentor design teams across global product suites from Newton, MA. The role partners with product owners, researchers, and leaders to define solutions and deliver user-centered experiences for B2B and B2C applications.

You will oversee user research, usability testing, accessibility standards, and the governance of the BH Design System

Qualifications

• 7 years of experience as a Senior or Principal UX designer with ownership of a successful B2C or B2B mobile application/experience.
• 3 years of experience with Figma design software.
• Bachelor's degree or equivalent experience; in lieu of a degree, an additional 3 years of experience may be considered.

Responsibilities

• Lead UX design across enterprise initiatives for a global suite of products and services.
• Design experiences for client partners to manage Bright Horizons benefits by partnering with growth, marketing and product leaders.
• Lead user research initiatives and usability testing efforts for B2B apps and related internal tools.
• Support junior and senior designers on design thinking and modern design standards.
• Concept-to-delivery support for client liaison (B2B) and consumer facing (B2C) experiences.
• Support adoption, scaling, rollout and governance of Bright Horizons design system.
• Deliver highly functional, user-focused designs, wireframes, prototypes and annotations.
• Work with Product Managers to define user research needs and provide solution-oriented recommendations.
• Participate in reviewing development work to ensure all UX specifications are implemented properly.
• Stay current with design trends and BH Design System updates.
• Accessibility audit remediation for B2B apps.

Skills

Senior UX designer

UX leadership

Design system

Education

Bachelor's Degree

Tools

Figma

Job description

Bright Horizons Family Solutions is seeking a Senior Manager, Enterprise UX Design to drive cross-enterprise design initiatives, lead design system rollouts, and mentor design teams across global product suites from Newton, MA. The role partners with product owners, researchers, and leaders to define solutions and deliver user-centered experiences for B2B and B2C applications.

You will oversee user research, usability testing, accessibility standards, and the governance of the BH Design System