Senior Enterprise Solutions Engineer — Remote

OpenKrill; United States; Remote; USD 120,000 - 175,000; Full time

Benefits offered by this job

Remote work

Equity

Job summary

Chromatic is seeking a Solutions Engineer to join our growing team and serve as the primary technical contact for Enterprise accounts, helping them integrate and maximize value from Chromatic (and Storybook). This role focuses on onboarding, training, and ongoing education, ensuring customers are set up for long-term success.

It blends deep technical work with customer-facing collaboration in a fast-paced environment.

Qualifications

• 4+ years in a customer-facing technical role (e.g., Solutions Engineer, Professional Services Engineer).
• B2B SaaS or developer tools experience is a plus.
• Strong problem-solving skills and ability to explain complex concepts clearly.
• Excellent communication, relationship-building across technical and non-technical stakeholders.

Responsibilities

• Serve as a trusted technical advisor to Enterprise customers and guide integration of Chromatic/Storybook into existing workflows.
• Troubleshoot and resolve complex technical issues and design tailored solutions.
• Implement and maintain technical integrations (e.g., SSO) for Enterprise accounts.
• Help customers adopt and scale Storybook usage across large organizations with cross-team collaboration.
• Partner with Customer Success and Sales to identify expansion opportunities within existing accounts.
• Improve internal workflows to streamline processes and enhance customer experience.
• Provide customer feedback to product and engineering teams.
• Coordinate cross-departmental efforts to ensure solution compatibility and success.

Skills

Frontend

JavaScript

React

Customer-facing

Tools

Webpack

React

Job description

Chromatic is seeking a Solutions Engineer to join our growing team and serve as the primary technical contact for Enterprise accounts, helping them integrate and maximize value from Chromatic (and Storybook). This role focuses on onboarding, training, and ongoing education, ensuring customers are set up for long-term success.

It blends deep technical work with customer-facing collaboration in a fast-paced environment.