Senior Enterprise Security Technician

Piper Companies; United States; Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits package

Hybrid work arrangement

Job summary

Piper Companies is seeking a Security Service Technician III to join a leading technology and security solutions organization in the DMV area. This senior-level role will serve as a technical subject matter expert responsible for supporting complex enterprise security environments, troubleshooting integrated systems, and delivering exceptional service to commercial clients.

The position offers a hybrid work arrangement with a comprehensive benefits package and a salary range of $110,000–$130,000

Qualifications

• 7+ years of experience supporting enterprise electronic security systems and integrated security platforms.
• Advanced certifications in Genetec, LenelS2, Software House, Cisco or Microsoft are highly preferred.
• Must be eligible to work in the United States.

Responsibilities

• Provide advanced troubleshooting, repair, and preventative maintenance for enterprise access control, video surveillance, intrusion detection, and integrated security systems.
• Perform root cause analysis and resolve complex hardware, software, networking, and system integration issues across customer environments.
• Serve as a technical escalation point, coordinating with manufacturers, vendors, and internal teams to restore systems and ensure service excellence.
• Mentor junior technicians, develop technical documentation, and recommend modernization strategies and lifecycle improvements for customers.

Skills

Enterprise security systems

Troubleshooting

Customer facing

Technical escalation

Communication

Education

Security certifications (Genetec, LenelS2, Software House, Cisco, Microsoft)

Tools

Windows Server

SQL databases

VMware

Networking (VLANs, DNS, DHCP)

Job description

Piper Companies is seeking a Security Service Technician III to join a leading technology and security solutions organization in the DMV area. This senior-level role will serve as a technical subject matter expert responsible for supporting complex enterprise security environments, troubleshooting integrated systems, and delivering exceptional service to commercial clients.

The position offers a hybrid work arrangement with a comprehensive benefits package and a salary range of $110,000–$130,000