Senior Enterprise Salesforce Solution Architect

EPAM Systems; New York (NY); Remote; USD 150,000 - 195,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan Matching

Paid Time Off

Life Insurance

Employee Discounts

Stock Purchase Plan

Discretionary Bonus Program

Long‑Term Incentive (LTI) Program

Job summary

EPAM Systems in New York, NY is seeking a Salesforce Solution Architect to lead enterprise Salesforce implementations, translating complex business needs into technically sound solutions and measurable outcomes. You will drive estimates, risk assessments, and showcase strong stakeholder collaboration across domains.

Role emphasizes technical leadership, platform capabilities, and delivering strategic value to transform customer operations through Salesforce.

Qualifications

• Proven experience as a Salesforce Solution Architect with deep platform knowledge and implementation expertise.
• Must be proficient in RCA (Revenue Cloud Advanced)/ARM (Agentforce Revenue Management).
• Strong business analysis skills with ability to perform comprehensive fit‑gap analysis between requirements and platform capabilities.
• Demonstrated ability to translate complex business needs into technical solutions and user stories.
• Experience providing accurate effort estimates and risk assessments for enterprise Salesforce projects.
• Excellent stakeholder management skills with ability to engage effectively with diverse audiences.
• Track record of defining business outcomes and success metrics for technology implementations.
• Strong communication abilities to articulate technical concepts and strategic recommendations to both technical and business stakeholders.

Responsibilities

• Serve as functional and technical leader for complex Salesforce projects across multiple business domains.
• Translate business requirements into comprehensive user stories and well‑architected solutions leveraging Salesforce platform capabilities.
• Provide detailed level of effort estimates and articulate benefits and risks of proposed solutions.
• Define measurable business outcomes and success criteria for Salesforce implementations.
• Engage with customer stakeholders, project management, and delivery teams to design optimal solutions.
• Provide thought leadership on improving customer operations through strategic Salesforce utilization.

Skills

Salesforce expertise

RCA

ARM

Business analysis

Stakeholder management

Communication

Estimation & risk

Tools

Salesforce platform

RCA

ARM

Job description

EPAM Systems in New York, NY is seeking a Salesforce Solution Architect to lead enterprise Salesforce implementations, translating complex business needs into technically sound solutions and measurable outcomes. You will drive estimates, risk assessments, and showcase strong stakeholder collaboration across domains.

Role emphasizes technical leadership, platform capabilities, and delivering strategic value to transform customer operations through Salesforce.