Senior Enterprise Release Manager — AI-Enabled DevOps

AT&T; Dallas (TX); On-site; USD 117,000 - 196,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Disability Benefits

Life and Insurance

Employee discounts

Job summary

AT&T's Chief Information Office seeks a Release Manager to oversee planning, scheduling, and deployment of software and infrastructure releases enterprise-wide in on-site roles across Atlanta, Plano, and Dallas. You will champion Agile, DevOps, CI/CD, and AI-enabled strategies to optimize release processes and reliability.

Qualifications include 7+ years in release management or related fields, ServiceNow certification, and strong experience with Agile, SAFe, Jira Align/Jira Cloud/JSM,

Qualifications

• 7+ years in release management or related disciplines.
• ServiceNow certification is required.
• Strong experience in Agile, DevOps, CI/CD; certification preferred.
• Familiarity with AI-driven analytics and automation; Python; PowerBI.
• Hands-on experience with Jira Align, Jira Cloud, JSM, GitHub, ServiceNow.
• Strong understanding of release/change lifecycle, observability, and outage root cause analysis.
• Experience with Agile SAFe, Waterfall, and hybrid delivery models. Modern Enterprise Release Management and ITSM.
• Advanced expertise in Excel, PowerPoint, PowerBI.
• Expert knowledge of SDLC for SAFe Agile and DevOps environments; release and change management.

Responsibilities

• Release Planning & Coordination: Develop and execute comprehensive release plans for software and infrastructure deployments.
• Risk & Issue Management: Use predictive analytics and AI-driven insights to identify, track, and mitigate risks.
• Enterprise-wide Release Calendar Management: Ensure visibility and avoid conflicts across IT, Infrastructure, Network, and Operations.
• Deployment & Monitoring: Oversee end-to-end deployment activities using CI/CD pipelines and automation tools.
• Quality & Compliance: Maintain audit-ready, compliant release processes (SOX).
• Stakeholder Communication: Provide transparent updates on release status, dependencies, and impacts.
• AI-Enabled Release Management Strategy: Embed AI-powered capabilities across RM/CM solution areas.
• Mentoring; Drives Culture of Continuous Improvement

Skills

Release management

Agile

DevOps

CI/CD

AI analytics

Python

PowerBI

Jira Align

Jira Cloud

JSM

GitHub

ServiceNow

Observability

Education

BS/BA in Computer Science or related field

Tools

Jira Align

Jira Cloud

JSM

GitHub

ServiceNow

Job description

AT&T's Chief Information Office seeks a Release Manager to oversee planning, scheduling, and deployment of software and infrastructure releases enterprise-wide in on-site roles across Atlanta, Plano, and Dallas. You will champion Agile, DevOps, CI/CD, and AI-enabled strategies to optimize release processes and reliability.

Qualifications include 7+ years in release management or related fields, ServiceNow certification, and strong experience with Agile, SAFe, Jira Align/Jira Cloud/JSM,