Senior Enterprise Release Manager

Clarivate Analytics US LLC

Olathe (KS)

Hybrid

USD 110,000 - 140,000

Full time

3 days ago

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Job summary

Clarivate is seeking an experienced Release Manager to join our Enterprise Applications & Data Services team in Philadelphia. You will coordinate complex enterprise software releases across multiple products and platforms, partnering with Product, Development, QA, DevOps, Infrastructure, Security and business stakeholders to keep releases predictable, transparent, compliant and low risk.

This role is not hands-on deployment.

Qualifications

7+ years in Release Management, Technical Program/Project Management, IT Change Management, Delivery Management, or related area.
7+ years in enterprise software delivery environments coordinating releases across multiple applications/products/teams.
Experience owning end-to-end release activities: calendars, readiness reviews, go/no-go, production cutovers, post-release stabilization.
Experience leading or representing releases through CAB and Change Management processes, including production change approvals.
Experience managing release risks, dependencies, escalations, rollback or contingency plans for enterprise production releases.
Experience supporting audit, compliance, and release governance requirements (approvals, testing evidence, change records, release documentation).
Experience in Agile/SDLC and CI/CD or DevOps environments using Jira, ServiceNow, or equivalent tools.

Responsibilities

Own, maintain and publish the enterprise release calendar across multiple products/platforms.
Lead release planning, readiness reviews, stakeholder alignment and go/no-go decisions with required testing and sign-offs.
Coordinate delivery activities across Product, Development, QA, DevOps, Infrastructure, Security and business teams.
Identify and manage release risks, blockers, dependencies and resource constraints; create mitigation/contingency plans.
Represent releases in CAB and change-control forums; ensure production changes follow governance and approval workflows.
Develop implementation and cutover plans for major initiatives; coordinate go-lives and post-release validation.
Maintain release communications and notify on maintenance, downtime, vendor upgrade impacts and executive status.
Maintain audit-ready release records and evidence; ensure compliance with release controls and policies.
Establish release KPIs, analyze failures and gaps; work with Engineering/DevOps to improve predictability, efficiency and quality.