Senior Enterprise Infrastructure Administrator

Goosehead-Insurance; Westlake (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Goosehead-Insurance is seeking a Systems Administrator to support and maintain enterprise infrastructure. The role focuses on servers, cloud platforms, identity services, virtualization, storage, and backup systems to ensure secure, reliable operations.

You will monitor performance, implement security controls, and automate processes while collaborating with internal teams and vendors to align with business objectives and regulatory requirements.

Qualifications

• Bachelor's degree in information technology, computer science, information systems or related field; equivalent work experience may be considered.
• 3–5 years of experience administering enterprise infrastructure environments.
• Experience with Windows Server, Active Directory, Microsoft 365, and Microsoft Entra ID environments.
• Experience with virtualization platforms such as VMware vSphere or Microsoft Hyper-V.
• Experience with cloud platforms, preferably Microsoft Azure.
• Experience with backup, disaster recovery, and infrastructure monitoring solutions.
• Experience with PowerShell scripting and automation preferred.

Responsibilities

• Administer and maintain enterprise server, cloud, virtualization, and storage environments.
• Manage core infrastructure services including Active Directory, Microsoft Entra ID, DNS, DHCP, and Group Policy.
• Monitor system performance, availability, and security to ensure reliable business operations.
• Implement and support infrastructure security controls, patching, and vulnerability remediation.
• Manage backup, recovery, and disaster recovery solutions to ensure business continuity.
• Troubleshoot and resolve complex infrastructure and service-related issues.
• Develop and maintain automation scripts, technical documentation, and operational procedures.
• Support infrastructure projects, system upgrades, migrations, and technology implementations.
• Participate in on-call support and after-hours maintenance activities as required.
• Collaborate with internal teams, vendors, and stakeholders to deliver secure and reliable technology solutions.

Skills

Windows Server

Active Directory

Entra ID

Microsoft 365

Azure administration

PowerShell scripting

Automation

Networking basics

Cybersecurity best practices

Education

Bachelor's degree in IT / CS / Information Systems

Tools

VMware vSphere

Hyper-V

Job description

Goosehead-Insurance is seeking a Systems Administrator to support and maintain enterprise infrastructure. The role focuses on servers, cloud platforms, identity services, virtualization, storage, and backup systems to ensure secure, reliable operations.

You will monitor performance, implement security controls, and automate processes while collaborating with internal teams and vendors to align with business objectives and regulatory requirements.