Senior Enterprise Health IT Account Strategist

Mach7 Technologies Ltd.; Burlington (VT); Sur place; USD 140 000 - 190 000; Plein temps

Résumé du poste

Mach7 Technologies Ltd. seeks a Senior ACE to act as a strategic partner to our top customers, driving adoption of Mach7 solutions and maximizing enterprise value. You will nurture executive relationships, shape strategic agendas, and guide renewals and expansions with senior leadership across portfolios.

You will lead premium customer experiences, championing use of AI to enhance efficiency and outcomes, while ensuring transparent, data-driven decisions and long-term partnerships.

Qualifications

• Proven track record managing high-value, strategic customer relationships
• Experience building credibility with C-suite executives
• Strong renewal, expansion, and billing negotiation skills
• Ability to lead cross-functional teams in a fast-paced environment
• Experience with enterprise imaging/HIT systems is a plus
• Proficiency with AI tools to improve efficiency and outcomes

Responsabilités

• Steward the installed base with executive sponsorship and last-contact tracking
• Lead renewals and expansion, mapping terms and milestones
• Anchor pricing discussions to customer value and outcomes
• Own inbound inquiries and qualify against SQL criteria
• Lead premium customer experience and strategic reviews
• Stay ahead of imaging/HIT industry trends and provide leadership insight

Connaissances

High-value relationships

C-suite credibility

Strategic account management

AI-assisted work

CRM discipline (HubSpot)

Cross-functional leadership

Healthcare IT experience

Outils

HubSpot CRM

Microsoft 365

AI tools (Claude/GPT/Gemini)

Epicor/Oracle Health integration

Description du poste

Mach7 Technologies Ltd. seeks a Senior ACE to act as a strategic partner to our top customers, driving adoption of Mach7 solutions and maximizing enterprise value. You will nurture executive relationships, shape strategic agendas, and guide renewals and expansions with senior leadership across portfolios.

You will lead premium customer experiences, championing use of AI to enhance efficiency and outcomes, while ensuring transparent, data-driven decisions and long-term partnerships.