Senior Enterprise Growth Account Director - 10181

Coupa Software; Chicago (IL); Remote; USD 90,000 - 130,000; Full time

Job summary

A leading company in total spend management is seeking a Customer Growth Account Director to expand existing customer accounts. This role involves collaborating with various teams to identify cross-sell opportunities and develop strategies that enhance Coupa's market presence. The ideal candidate will have a strong SaaS sales background and the ability to create compelling value propositions for clients. Join us to make a global impact through innovative spend management solutions.

Qualifications

• Proven record in developing existing accounts and managing complex stakeholder engagements.
• Domain knowledge in Spend Management is a plus.

Responsibilities

• Collaborate with customers and internal teams to identify cross-sell opportunities.
• Develop and implement account development strategies.
• Craft value messages targeted at economic buyers.

Skills

SaaS sales

Creative thinking

Tools

Coupa Pay

Coupa Supply Chain

Job description

Coupa enhances its margins through its community-generated AI and industry-leading total spend management platform for businesses of all sizes. Coupa AI leverages trillions of dollars of direct and indirect spend data across a global network of over 10 million buyers and suppliers. We enable smarter, more profitable business decisions through prediction, prescription, and automation to improve operating margins.

Why join Coupa?

• Pioneering Technology: At Coupa, we are at the forefront of innovation, utilizing the latest technology to increase efficiency and visibility in spend management.
• Collaborative Culture: We foster a culture of transparency, openness, and teamwork, driven by a shared commitment to excellence.
• Global Impact: Your work at Coupa has a measurable impact on our clients, our business, and our global community.

Learn more on the Life at Coupa blog and hear from our employees about their experiences.

The Role of a Customer Growth Account Director at Coupa:

As a Customer Growth Account Director, you will play a vital role in expanding our existing customer accounts. Your responsibilities include maintaining executive sponsorship, understanding customer needs, developing account strategies, and working closely with Customer Value Managers (CVMs) and other teams to identify and close cross-sell opportunities. Your efforts will help ensure Coupa’s continued success and market leadership by fostering strong relationships and delivering exceptional value to our clients.

Key Responsibilities:

• Collaborate with customers, CVMs, and internal teams to identify cross-sell opportunities aligned with business objectives.
• Develop and implement account development strategies to position Coupa as the leading Total Spend Management platform.
• Create an account penetration model to access key stakeholders within customer organizations.
• Craft value messages targeted at economic buyers, tailored to their specific challenges.
• Partner with support functions to enhance Coupa’s brand presence in assigned accounts.

Qualifications:

• Strong SaaS sales background with a proven record in developing existing accounts and managing complex stakeholder engagements.
• Domain knowledge in Spend Management is a plus.
• Ability to identify client pains and develop compelling value propositions focused on business value.
• Creative thinking and ability to propose innovative solutions using Coupa’s Spend Management portfolio, including Coupa Pay and Coupa Supply Chain.

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