Senior Enterprise AV Engineer – Collaboration Systems

Tata Consultancy Services Limited; New York (NY); On-site; USD 110,000 - 180,000; Full time

Job summary

Tata Consultancy Services seeks an experienced AV engineer to design and deploy enterprise AV systems across business units, including hybrid and executive spaces. You will lead projects from planning through handover, coordinating vendors and internal stakeholders to ensure on-time delivery and measurable business value.

Qualifications include 5+ years in AV/collaboration, proficiency with Teams/Zoom/PexIP, and strong IT/Networking basics. Prior experience in regulated industries is a plus.

Qualifications

• 5+ years of experience in AV engineering, collaboration infra or enterprise technology delivery.
• Design and implement AV systems for business units, including hybrid/executive spaces.
• Strong project delivery skills with multiple concurrent AV deployments.
• Proficiency with Microsoft Teams, Zoom, PexIP, and multi-platform interoperability.
• Familiarity with AV-over-IP, NDI, Dante, VLANs, QoS, and networking basics.
• Hands-on with AV control systems (Crestron, Extron) and room scheduling (EMS, FreeSpace).
• Experience with ServiceNow and ITIL processes.
• Excellent troubleshooting, documentation, and stakeholder communication.
• Industry CTS/CTS-D or related certifications (MS Teams Rooms, Zoom integrator, Crestron/Extron).
• Experience in regulated industries (financial services, government, healthcare).
• Strong vendor management and coordination with external partners.
• Familiarity with digital signage, event production tech, or enterprise broadcast.
• Background in automation, scripting, or DevOps for AV deployment/monitoring.

Responsibilities

• Design and deploy AV and collaboration systems for business units, including MTR/Zoom Rooms.
• Support project rollouts for conference rooms, huddle spaces, events, and hybrid setups.
• Configure and maintain conferencing systems (G7500, Studio X, RealPresence, Trio) and Barco ClickShare.
• Integrate AV-over-IP, NDI, Dante, VLANs, QoS into enterprise ecosystems.
• Provide Tier 2/3 support during deployments with technical guidance.
• Partner with units to tailor AV solutions to their needs.
• Manage end-to-end deployments: planning, implementation, testing, handover.
• Coordinate vendor resources and oversee installation, commissioning, acceptance testing.
• Track/report project progress, risks, dependencies to leadership.
• Ensure deployments meet enterprise architecture, compliance, security requirements.
• Maintain design docs, SOPs, and audit-ready inventories.
• Collaborate with compliance/governance for regulated environments.
• Train operations teams on new technologies to ensure adoption.
• Monitor system health with Vyopta/Vantage to optimize room performance.

Skills

AV engineering

Project delivery

Vendor management

ITIL processes

Documentation

Troubleshooting

Team leadership

Scripting

Stakeholder comms

Tools

Crestron

Extron

EMS

FreeSpace

ServiceNow

Vyopta

Vantage

NDI

Dante

Job description

Tata Consultancy Services seeks an experienced AV engineer to design and deploy enterprise AV systems across business units, including hybrid and executive spaces. You will lead projects from planning through handover, coordinating vendors and internal stakeholders to ensure on-time delivery and measurable business value.

Qualifications include 5+ years in AV/collaboration, proficiency with Teams/Zoom/PexIP, and strong IT/Networking basics. Prior experience in regulated industries is a plus.