Senior Enterprise AI Programs Lead – Remote

Epson America Inc; Los Alamitos (CA); On-site; USD 201,000 - 277,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401K with company match

Paid time off

Educational reimbursement

Employee assistance program

Adoption assistance

Employee discounts

Job summary

Epson America, Inc. is seeking a Senior Program Manager - Enterprise AI to lead planning, governance and adoption of enterprise AI initiatives across the organization.

You will coordinate teams from business, technology, data, security, privacy, architecture, and partners to drive high-value AI opportunities to production and measurable outcomes. The successful candidate will have extensive experience in enterprise program leadership, practical knowledge of Generative AI, LLMs, RAG, AI agents,

Qualifications

• Bachelor's degree or equivalent professional experience in a relevant field.
• 10+ years of technology program/project management experience, including enterprise transformation.
• Experience leading enterprise AI, Generative AI, AI/ML, or advanced technology programs.
• Experience with enterprise applications, cloud platforms, data, APIs, integrations, or digital transformation.
• Knowledge of LLMs, RAG, AI agents/workflows, prompt engineering, and AI governance.
• Experience coordinating Responsible AI, security, privacy, legal, and compliance requirements.
• Strong skills in roadmaps, business cases, KPIs, dashboards, and value realization.
• Strong Agile and iterative product-delivery understanding.
• Excellent stakeholder management and vendor-management abilities.
• Ability to translate AI concepts into business decisions.

Responsibilities

• Own the Enterprise AI roadmap, priorities, milestones, dependencies, risks and outcomes.
• Establish and manage a process for AI use-case intake, evaluation, prioritization, and portfolio management.
• Lead AI initiatives from discovery to production deployment and adoption.
• Coordinate programs across Sales, Customer Service, Finance, Operations, HR, Marketing, IT.
• Partner with architecture, engineering, data, application, and infrastructure teams on delivery plans.
• Establish AI governance, stage gates, documentation standards and delivery processes.
• Coordinate Security, Privacy, Legal, Compliance, Responsible AI, and Architecture reviews.
• Manage dependencies across enterprise apps, data platforms, APIs, cloud services, and AI platforms.
• Define and track KPIs including adoption, productivity, quality, cycle-time, cost savings, ROI.
• Lead executive steering committees, program reviews, risk management and status reporting.
• Manage technology vendors, implementation partners and external resources.
• Drive organizational readiness, communications, and adoption of enterprise AI capabilities.

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, Data Science, Business Administration, or related field

Master's degree in Business, Technology, Engineering, Data Science, or related discipline

Tools

PMP Certification

PgMP Certification

SAFe / Agile-Scrum

Prosci

Salesforce

SAP

Oracle

Snowflake

Azure

AWS

Google Cloud

Job description

Epson America, Inc. is seeking a Senior Program Manager - Enterprise AI to lead planning, governance and adoption of enterprise AI initiatives across the organization.

You will coordinate teams from business, technology, data, security, privacy, architecture, and partners to drive high-value AI opportunities to production and measurable outcomes. The successful candidate will have extensive experience in enterprise program leadership, practical knowledge of Generative AI, LLMs, RAG, AI agents,