Enterprise AI Program Lead (Remote)

Epson America Inc.; Los Alamitos (CA); On-site; USD 201,000 - 277,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Life insurance & disability

401K with company match

Educational reimbursement

Job summary

Epson America Inc. is seeking a Senior Program Manager – Enterprise AI to lead enterprise AI initiatives, coordinating cross-functional teams across business, technology, data, security, privacy, architecture, and external partners to move opportunities from concept to production.

The role requires 10+ years of PM experience, strong AI/ML knowledge, and a track record in enterprise platforms and governance. Remote within the United States; 8:30–5:30 PT schedule applies.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Data Science, Business Administration, or related field or equivalent relevant professional experience.
• 10+ years of technology program/project management experience, including complex enterprise transformation programs.
• Experience leading or significantly contributing to an enterprise AI, Generative AI, AI/ML, or advanced technology program.
• Experience delivering programs involving enterprise applications, cloud platforms, data, APIs, integrations, or digital transformation.
• Working knowledge of LLMs, RAG, AI agents/agentic workflows, prompt engineering, AI/ML lifecycle concepts, and AI governance
• Experience coordinating Responsible AI, security, privacy, legal, compliance, and technology risk
• Strong experience developing roadmaps, business cases, KPIs, executive dashboards, and value-realization measures.
• Strong understanding of Agile and iterative product-delivery methodologies.
• Excellent stakeholder management, executive communication, facilitation, and vendor-management skills.
• Ability to translate technical AI concepts into clear business decisions and outcomes.

Responsibilities

• Own the Enterprise AI roadmap, priorities, milestones, dependencies, risks, budgets, and business outcomes.
• Establish and manage AI use-case intake, evaluation, prioritization, and portfolio management.
• Lead AI initiatives from discovery through pilot, production deployment, adoption, and continuous improvement.
• Coordinate programs across Sales, Customer Service, Finance, Operations, HR, Marketing, and IT.
• Partner with architecture, engineering, data, applications, and infrastructure teams for delivery plans.
• Establish AI governance, stage gates, documentation standards, and delivery processes.
• Coordinate Security, Privacy, Legal, Compliance, Responsible AI, and Architecture reviews.
• Manage dependencies across enterprise applications, data platforms, APIs, cloud services, AI platforms, and integrations.
• Define and track KPIs including adoption, productivity, quality, and ROI.
• Lead executive steering committees, program reviews, prioritization, risk management, and status reporting.

Skills

Technology program management

Enterprise AI

AI governance

Stakeholder management

Agile / Scrum

Education

Bachelor's degree in CS / IS / Eng / Data Science / Business / related field

Master's degree (preferred)

Tools

Salesforce

SAP

Oracle

Snowflake

Microsoft Azure

AWS

Google Cloud

Job description

Epson America Inc. is seeking a Senior Program Manager – Enterprise AI to lead enterprise AI initiatives, coordinating cross-functional teams across business, technology, data, security, privacy, architecture, and external partners to move opportunities from concept to production.

The role requires 10+ years of PM experience, strong AI/ML knowledge, and a track record in enterprise platforms and governance. Remote within the United States; 8:30–5:30 PT schedule applies.