Senior Enterprise AI Implementation Lead

Premier Global Links LLC; San Francisco (CA); On-site; USD 185,000 - 230,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Discretionary paid time off

Opportunity to build enterprise-level,

Job summary

Premier Global Links LLC is seeking an experienced Enterprise Software Implementation Manager to lead complex customer deployments for an AI-enabled platform serving financial institutions. This hands-on, high-ownership role requires managing multiple enterprise deployments, coordinating technical integrations, and building scalable implementation processes.

You will own end-to-end implementations in a fast-growing tech environment, overseeing 7–10 concurrent projects, collaborating with

Qualifications

• 4–8 years of enterprise software implementation or technical project management experience.
• Proven track record delivering end-to-end B2B SaaS implementations for enterprise or mid-market customers.
• Ability to manage multiple concurrent projects, timelines, risks, and stakeholder expectations.
• Experience coordinating cross-functional technical teams and customer-facing implementation engagements.
• Strong communication, organization, and problem-solving skills.
• Familiarity with AI productivity tools such as ChatGPT or Claude.
• Bachelor's degree and on-site work in San Francisco, CA; travel 10–20%.

Responsibilities

• Own end-to-end enterprise software implementations from kickoff to post-launch stabilization.
• Manage 7–10 concurrent customer implementation projects with timelines and resources.
• Lead customer meetings, provide updates, manage escalations.
• Coordinate integrations with core banking, online banking, lending tech, and related fintech solutions.
• Collaborate with Solutions Architects, Product, Engineering, and Customer Success teams to resolve technical challenges.
• Track defects, dependencies, product changes, and outstanding issues through resolution.
• Oversee 2–4 week post-launch hypercare to ensure platform readiness.
• Develop implementation playbooks, workflows, and repeatable delivery processes.
• Improve operations as AI tools evolve and enable self-service capabilities.
• Leverage AI productivity tools to enhance planning, documentation, and communication.

Skills

Enterprise software implementation

Technical project management

B2B SaaS deployments

Cross-functional coordination

Communication & stakeholder mgmt

Process improvement

AI productivity tools (ChatGPT/Claude)

Education

Bachelor's degree

Job description

Premier Global Links LLC is seeking an experienced Enterprise Software Implementation Manager to lead complex customer deployments for an AI-enabled platform serving financial institutions. This hands-on, high-ownership role requires managing multiple enterprise deployments, coordinating technical integrations, and building scalable implementation processes.

You will own end-to-end implementations in a fast-growing tech environment, overseeing 7–10 concurrent projects, collaborating with