Senior Enterprise Account Lead, NORAM Growth

Checkout.com; New York (NY); Hybrid; USD 140,000 - 210,000; Full time

Job summary

Checkout.com is seeking a Manager, Account Management in New York to lead a portfolio of enterprise NORAM merchants. You will own account strategy, cultivate executive-level relationships, identify growth opportunities, and coordinate internal teams to deliver an outstanding merchant experience.

You’ll operate as a trusted advisor, balancing merchant outcomes with commercial performance while influencing product roadmaps and go-to-market motions for scalable, high-impact growth.

Qualifications

• 6+ years in B2B account management or related commercial roles.
• Experience managing enterprise accounts and executive relationships.
• Strong commercial judgment and growth opportunity identification.
• Strategic, analytical, data-driven approach to planning.

Responsibilities

• Own and execute strategic account development plans for NORAM merchants.
• Build high-touch, consultative relationships with merchant stakeholders from operators to executives.
• Serve as the primary commercial and relationship lead post-integration lifecycle.
• Develop deep understanding of each merchant’s business model and growth plans.
• Identify and advance opportunities across payment volumes, product adoption, geographic expansion.
• Lead commercial conversations and negotiations with cross-functional partners.
• Translate merchant needs into internal priorities and influence roadmaps.
• Project-manage cross-border expansion and new payment methods initiatives.
• Use data and insights to diagnose performance and quantify opportunities.
• Provide regular account updates and risk visibility to leadership.
• Share market feedback to improve enterprise merchant service.

Skills

Executive relationship mgmt

Strategic account planning

Negotiation

Data-driven decisions

Payments/fintech knowledge

Stakeholder management

Tools

Salesforce

CRM systems

Data analytics tools

Job description

Checkout.com is seeking a Manager, Account Management in New York to lead a portfolio of enterprise NORAM merchants. You will own account strategy, cultivate executive-level relationships, identify growth opportunities, and coordinate internal teams to deliver an outstanding merchant experience.

You’ll operate as a trusted advisor, balancing merchant outcomes with commercial performance while influencing product roadmaps and go-to-market motions for scalable, high-impact growth.