Accountabilities:
As a Senior Enterprise Account Executive, you will manage existing enterprise relationships, strengthen customer retention, and identify opportunities to expand account value. Your responsibilities will include:
- Own and manage a portfolio of existing enterprise customers with more than 1,000 users.
- Drive timely and successful contract renewals through proactive engagement, account planning, and relationship management.
- Build and maintain strong relationships with business, technical, and executive stakeholders, including IT and cybersecurity leaders.
- Identify, develop, and close upselling and cross-selling opportunities within existing accounts.
- Create and execute strategic account plans focused on customer retention, solution adoption, expansion, and long-term revenue growth.
- Align cybersecurity solutions with customers' evolving security needs, business priorities, and technology roadmaps.
- Navigate complex enterprise buying environments involving multiple stakeholders, procurement requirements, and contract negotiations.
- Collaborate with Sales Engineering teams on solution positioning, product demonstrations, and technical validations.
- Work closely with channel partners and system integrators to support renewal and expansion opportunities while maintaining ownership of account outcomes.
- Coordinate internal resources across Customer Success, Support, Product, Sales Engineering, and leadership teams.
- Maintain accurate renewal and expansion forecasts, track account activity, and ensure CRM data integrity.
- Deliver predictable commercial outcomes through disciplined planning, execution, and pipeline management.
Requirements:
- At least 6 years of experience managing and growing enterprise customer accounts.
- Demonstrated success driving contract renewals, customer retention, upselling, and cross-selling within existing accounts.
- Excellent relationship-building and consultative selling skills.
- Strong negotiation, communication, and stakeholder management capabilities.
- Ability to understand complex customer requirements and connect them to relevant solution value over time.
- Experience selling cybersecurity, SaaS, or enterprise technology solutions is preferred.
- Familiarity with enterprise renewals involving formal procurement and contracting processes is an advantage.
- Experience collaborating with channel partners, system integrators, and sales engineers in enterprise sales environments is preferred.
- Strong account planning, pipeline management, forecasting, and CRM discipline.
- Ability to work effectively across multiple teams and manage complex, long-term customer relationships.
Preferred Location:
- Candidates should ideally reside in the San Francisco Bay Area, Phoenix, or Las Vegas.
- The role follows a remote-first working model, although some positions may require a hybrid approach.
- Applicants must be legally authorized to work in the United States without requiring employer sponsorship.
Benefits:
- Annual base salary ranging from $127,500 to $212,500 , depending on skills, experience, location, education, certifications, and other relevant factors.
- Target sales commission in addition to base salary.
- Comprehensive employee benefits package.
- Remote-first working model for greater flexibility.
- Employee-led diversity and inclusion networks that promote community, education, and advocacy.
- Annual charitable fundraising initiatives and employee volunteer days.
- Global sustainability initiatives focused on reducing environmental impact.
- Company-wide fitness and trivia competitions.
- Global wellbeing days to support rest and recharge.
- Monthly wellbeing webinars and training to support employee health and wellbeing.
- An inclusive working environment that values diverse perspectives, professional growth, and team spirit.