Senior Enrollment Specialist

Adams Clinical, Inc.; United States; Hybrid; USD 50,000 - 95,000; Full time

Benefits offered by this job

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Job summary

Adams Clinical, Inc. is seeking a Senior Enrollment Specialist to lead enrollment performance across multiple clinical research sites and studies. You will partner with enrollment leadership to drive strategies, monitor metrics, and optimize candidate progression.

You will guide cross-functional teams, oversee enrollment readiness for new studies, and mentor Enrollment Specialists to achieve screening and enrollment goals using data-driven insights.

Qualifications

• Exceptional verbal and written communication with ability to build rapport quickly.
• Persistence and drive to follow up and maintain candidate engagement.
• Strong organizational and prioritization skills across many studies and sites.
• Proficiency with Microsoft Office and CRM/clinical trial platforms (e.g., Salesforce, CRIO).
• Experience in clinical research enrollment, patient recruitment, or a conversion-focused role.

Responsibilities

• Partner with Enrollment Leadership to develop and execute enrollment strategies across studies and sites.
• Monitor enrollment performance, screening conversion rates, and study launch metrics.
• Analyze enrollment funnel performance and identify opportunities to improve progression.
• Develop recommendations to improve scheduling, screening attendance, retention, and outcomes.
• Lead enrollment readiness planning for new studies and launches.
• Coordinate enrollment efforts across multiple research sites.
• Facilitate communication between enrollment teams, site operations, recruitment, and staff.
• Directly supervise Enrollment Specialists, including workload allocation and performance management.
• Support hiring, onboarding, training, and retention of Enrollment team members.
• Foster accountability and continuous improvement across the Enrollment team.

Skills

Enrollment strategy

Performance management

Data-driven decision making

Mentorship

Process improvement

Stakeholder collaboration

Communication (verbal & written)

Forecasting

Recruitment metrics

Leadership across sites

Tools

Salesforce

CRIO

Job description

Join Us in Shaping the Future of Clinical Research

Adams Clinical is a leading clinical trial site network committed to accelerating the development of life-changing medicines. Our mission is simple: deliver uncompromising data quality, safety, and diverse enrollment to advance healthcare. Our vision is to set the gold standard for clinical trial excellence. We believe our people make the difference. Guided by our core values— Scientific Rigor, Operational Excellence, Commitment to Sponsors and Participants, and Authentic Collaboration — we create an environment where meaningful work drives meaningful change.

At Adams Clinical, you’ll find:

• A culture of respect, transparency, and continuous improvement
• Opportunities for professional growth and learning
• A team dedicated to improving lives through innovation and integrity

If you’re passionate about making an impact in clinical research and want to be part of a collaborative, mission-driven organization, we’d love to have you on our team.

Position Overview

The Senior Enrollment Specialist serves as a strategic leader within the Enrollment department, driving enrollment performance across multiple clinical research sites and studies. This role combines direct enrollment expertise with operational leadership, data-driven decision-making, mentorship, and process improvement.

The Senior Enrollment Specialist is responsible for identifying enrollment barriers, optimizing candidate conversion strategies, supporting study launches, and partnering with site and organizational leadership to ensure screening and enrollment goals are achieved. This position acts as a subject matter expert and escalation resource for Enrollment Specialists while helping shape enrollment best practices across the organization.

Key Responsibilities

Enrollment Strategy & Performance Management

• Partner with Enrollment Leadership to develop and execute enrollment strategies across multiple studies and sites.
• Monitor enrollment performance, screening conversion rates, and study launch metrics.
• Analyze enrollment funnel performance and identify opportunities to improve candidate progression.
• Develop recommendations to improve scheduling, screening attendance, retention, and enrollment outcomes.
• Identify risks to enrollment targets and implement corrective action plans.
• Support forecasting of screening volume and enrollment capacity.
• Assist leadership in prioritizing studies, sites, and recruitment initiatives.
• Serve as the enrollment lead for assigned therapeutic areas, studies, or site groups.
• Coordinate enrollment efforts across multiple research sites.
• Facilitate communication between enrollment teams, site operations, recruitment, and clinical research staff.
• Lead enrollment readiness planning for new studies and study launches.
• Ensure enrollment workflows are standardized and consistently executed across sites.

Operational Excellence & Process Improvement

• Evaluate enrollment workflows and identify opportunities for efficiency improvements.
• Lead process improvement initiatives to reduce enrollment bottlenecks and improve candidate conversion.
• Develop and maintain enrollment procedures, workflows, and training materials.
• Monitor adherence to SOPs, regulatory requirements, and data quality standards.
• Partner with leadership to implement new technologies, reporting tools, and enrollment processes.

Data Analysis & Reporting

• Analyze enrollment, conversion, outreach, and screening metrics.
• Create and present performance reports and recommendations to leadership.
• Track key performance indicators (KPIs) and identify trends impacting study success.
• Utilize CRM and clinical trial management systems to support decision-making.
• Present enrollment insights during leadership, operations, and cross-functional meetings.
• Directly supervise and manage Enrollment Specialists, including workload allocation, performance management, coaching, and professional development.
• Conduct regular one-on-one meetings, performance reviews, and goal-setting discussions.
• Monitor individual and team enrollment metrics, providing feedback and corrective action plans as needed.
• Support hiring, onboarding, training, and retention of Enrollment team members.
• Foster a culture of accountability, collaboration, and continuous improvement across the Enrollment team.

Candidate Experience & Enrollment Support

• Support high-priority enrollment activities when needed.
• Assist with challenging candidate cases and enrollment escalations.
• Ensure a positive candidate experience throughout the enrollment process.
• Maintain compliance with privacy regulations and confidentiality requirements.

Qualifications

• Exceptional verbal and written communication, with real skill at building rapport and trust quickly by phone and text.
• Persistence and drive — you follow up, and you do not let a promising candidate go cold.
• Comfort being measured: this role has clear, visible targets and you will own your numbers.
• Strong organizational and prioritization skills across many studies, sites, and candidates at once.
• Sound judgment and discretion handling sensitive health information.
• Proficiency with Microsoft Office and comfort learning CRM/clinical trial management platforms (e.g., Salesforce, CRIO).
• 2+ years in clinical research enrollment, patient recruitment, or a comparable conversion-focused role strongly preferred.
• Demonstrated ownership of conversion, throughput, or pipeline metrics.
• Experience using data to diagnose performance problems and influence decisions.
• Track record of collaborating with and influencing leadership stakeholders across locations.
• Experience mentoring, training, or informally leading peers.

Pay: $50 -95K salary commensurate with experience

• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave

Adams Clinical is committed to being an equal opportunity and affirmative action employer. We focus on hiring and nurturing top talent. All employment decisions, including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination, are made based on the candidate's or employee's qualifications relevant to the position. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic information, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally protected status.

In compliance with federal law, all individuals hired must, as a condition of employment, provide documentation verifying their identity and authorization to work in the United States and complete Form I-9 within the requiredtimeframe. Adams Clinicalparticipatesin E-Verify to confirm employment eligibility.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Adams Clinical’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.